UPDATED: The Office of the City Manager is located at 35
Cajon St. Ste. 200 is closed to the public until further
notice due to restrictions as a result of the COVID-19 pandemic.
Those who have business with the City Manager’s office may call
the office at (909) 798-7510 or send an email to
The Office of the City Manager oversees the city departments and
administers the day-to-day operations of the city. It is
headed by the City Manager. Emergency Management, the Public
Information Office and Purchasing are also part of the
Office of the City Manager.
The City Manager is Charles M. Duggan, Jr.
You may contact Charles M. Duggan, Jr., by any of the following
Office of the City Manager
35 Cajon Street, Suite 200
P.O. Box 3005 (mailing)
Redlands CA 92373
The Office of The City Manager is responsible for maintaining and
updating the City’s Administrative Policies and Procedures Manual
(CAPP). The City Administrative Policies and Procedures
Manual is created so that City employees would be able to view
general City policies and procedures in one central source. The
policies and procedures contained within the City
Administrative Policies and Procedures Manual reflect not only
the City’s values as an employer, but also convey the standards
that the City has for its employees.
The Public Information Officer (PIO) is responsible for the
regular dissemination of public information about the City of
Redlands to the media. The PIO hosts press conferences, writes
press releases and articles for publication in magazines and
newsletters and helps coordinate public events. The Public
Information Officer also oversees the City’s Government Access
cable TV channels 3 (Spectrum customers) and 35 (Verizon
customers). The Public Information Office includes the Redlands
TV video unit, which produces original programming regarding
municipal services for Redlands TV.
City of Redlands Purchasing Division serves as the central
acquisition point for equipment and services. The Central
Warehouse provides all types of commodities to all City
departments. The Division establishes and administers the
purchasing program consistent with Chapter 2.16 of the
Municipal Code with such exceptions contained
in Chapter 2.16, the sole authority for the purchase of
supplies, services or equipment is vested in this Division. This
division also handles items declared as surplus for
redistribution, sale or disposal per the City Municipal Code.