Contact

Overview

Contact Us

Find contact information for each department below.

Helpful Services

San Bernardino County Information Services 211

Utility Billing Customer Service (909) 798-7516
Solid Waste Customer Service (909) 798-7529

Business License (909) 798-7557, businesslicense@cityofredlands.org

Code Enforcement (909) 335-4737

DMV (800) 777-0133
Dumpster Rental (909) 798-7529
Edison (800) 655-4555
Gas Co:

Hazardous Waste Program (909) 798-7600
Registrar of Voters (909) 387-8300

Shopping Cart Pick Up (Abandoned Carts) (800) 252-4613

Spectrum (San Bernardino Store) (800) 892-4357
Spectrum (Toll Free number) (888) 892-2253

Frontier Communications Customer Service:

Community Links

A.K. Smiley Public Library (909) 798-7565
aksmiley.org

Boys & Girls Club of Redlands (909) 798-4599
begreatie.org

Chamber of Commerce (909) 793-2546
redlandschamber.org

Crafton Hills Community College (909) 794-2161
craftonhills.edu

Historical Glass Museum (909) 798-0868
historicalglassmuseum.com/

Kimberly Crest House & Gardens (909) 792-2111
kimberlycrest.org

Loma Linda University & Medical Center (800) 422-4558
llu.edu 

Redlands Area Historical Society (909) 307-6060
rahs.org

Redlands Bike Classic 
redlandsclassic.com

Redlands Bowl
redlandsbowl.org

Redlands Conservancy (909) 782-6208
redlandsconservancy.org 

Redlands Unified School District (909) 307-5300
redlandsusd.net

San Bernardino County Official Web Site (888) 818-8988
sbcounty.gov 

San Bernardino County Museum (909) 798-8608
sbcounty.gov/museum/

University of Redlands (909) 793-2121
redlands.edu

YMCA (909) 798-9622
ymcaeastvalley.org

Social Media

Follow us on your favorite Social Media platform to stay informed.  This could be especially useful during emergency situations.

City of Redlands on Facebook
City of Redlands on Twitter
City of Redlands on Instagram
City of Redlands on LinkedIn

Downtown Redlands on Facebook
Downtown Redlands on Twitter

Redlands Fire Department on Facebook

Redlands Police Department on Facebook

A.K. Smiley Library on Facebook
A.K. Smiley Library on Twitter

Who to Call by Function

Function Contact

For all emergencies

Dial 911

Abandoned Vehicles (public streets)

Police Department Non-Emergency Dispatch

Abandoned Vehicles (private property)

Facilities & Community Services - Code Enforcement

Agendas

  • Fence Committee
  • Historic and Scenic Preservation Commission
  • Planning Commission

Development Services – Planning

Agenda Planning for City Council Meetings

City Manager’s Office

Airport (Redlands Municipal REI)

Airport

Animal Issues

Animal Control

Ball Field Maintenance and Reservations

Recreation

Banners on Citrus and Cajon

One Stop Permit Center

Bids and RFPs

Purchasing

Building Permits/Inspections

Building & Safety

Business License

Management Services – Revenue

Business Resources and Data

Economic Development Division

Code Enforcement

Facilities & Community Services - Code Enforcement

Commissions and Boards Applications

City Manager’s Office

Cool Center

Community Senior Center

Development Standards

Development Services – Planning

Downtown Special Events

Facilities & Community Services

Election Information

City Clerk

Employment Verification

Human Resources

Enrichment Classes

Recreation

Facility Rentals

Recreation

Flood Zone Information

Building & Safety

General Plan

Development Services – Planning

Health Department

San Bernardino County – Department of Public Health

Historic & Scenic Preservation Commission

Development Services – Planning

Household Hazardous Waste Program

Fire Department

Housing

Economic Development Division

Job Openings

Human Resources

Joslyn Senior Center

Facilities & Community Services - Recreation

Illegal Dumping (Public Property)

Facilities & Community Services - Street Maintenance

Illegal Dumping (Private Property)

Facilities & Community Services - Code Enforcement

Injured Animals

Police Department - Animal Control

Market Night and Saturday Morning Market

Facilities & Community Services

Never Alone Program

Community Senior Center

Nutrition Site

Community Senior Center

Official Records of the City of Redlands

City Clerk

Permits – Building Permits/Inspections

  • Electrical
  • Fences
  • Grading
  • Foundation
  • Mechanical
  • Occupancy
  • Swimming Pools
  • Plumbing

Building & Safety

Permits – Planning Permits

  • Banner Permits
  • Conditional Use Permits
  • Home Occupation Permits
  • Historic Demolition Permit
  • Searchlight Permits
  • Sign Permits

Development Services – Planning

Plan Check

One Stop Permit Center

Potholes

Facilities & Community Services - Street Maintenance

Public Information Office

City Manager’s Office

Redlands TV

City Manager’s Office

Risk Management

Human Resources

Road Encroachment Permits

One Stop Permit Center

Senior Transportation

Recreation

Sidewalks

Facilities & Community Services - Street Maintenance

Site Location Opportunities

Economic Development Division

Solid Waste Customer Service

Customer Service

Specific Plans

Development Services – Planning

Stray Animals

Police Department - Animal Control

Street Signs

Facilities & Community Services - Street Maintenance

Street Closure Permits

One Stop Permit Center

Surplus Auction and Warehousing

Purchasing

Traffic and Traffic Lights

Municipal Utilities and Engineering

Trails

Facilities & Community Services - Parks

Vector Control (Rodents, insects, etc)

San Bernardino County – Environmental Health Services

Vendor Registration Information

Purchasing

Volunteer Opportunities

Human Resources

Voter Information

City Clerk

Water Customer Service

Customer Service

Weed Abatement

Fire Department – Fire Prevention

Zoning Information

Development Services – Planning
Profile

A.K. Smiley Public Library

A.K. Smiley Library Web Page

125 W. Vine St.
Redlands, CA 92373
View map
Phone: (909)-798-7565
Fax: (909)-798-7566
Send message
Profile

Airport

Redlands Municipal Airport (REI) Web Page

1755 Sessums Drive
Redlands, CA 92374
View map
(909) 798-7573
Send message
Profile

Animal Control

Animal Control Web Page

504 Kansas St.
Redlands, CA 92373
View map
(909) 798-7644
Profile

Building & Safety Division

Building and Safety Division Web Page

35 Cajon St Suite 15A
Redlands, Ca 92373
View map
Phone: (909)-798-7536
Fax: (909)-335-4779
Send message
Profile

City Clerk
Jeanne Donaldson

City Clerk Web Page

35 Cajon St, Suite 4
Redlands, Ca 92373
View map
Phone: (909)-798-7531
Fax: (909)-798-7535
Send message
Profile

City Council

City Council Web Page

Mayor Paul Barich (District 3)
Major Pro Tem Eddie Tejeda (District 2)
Council Member Denise Davis (District 1)
Council Member Jenna Guzman-Lowery (District 4)
Council Member Mick Gallagher (District 5)

Send a message to a City Council Member

City Council
PO Box 3005
Redlands, CA 92373
View map
Phone: (909)-798-7533
Fax: (909)-798-7535
Profile

City Manager
Charles M. Duggan, Jr.

City Manager’s Office Web Page

Redlands TV (909)-335-4736

35 Cajon Street, Suite 200
Redlands, CA 92373
View map
Phone: (909) 798-7510
Send message
Profile

City Treasurer 
Robert Dawes

City Treasurer Web Page

PO Box 3005
Redlands, CA 92373
View map
Phone: (909) 798-7591
Fax: (909) 748-6411
Send message
Profile

Senior Services

Redlands Senior Services Web Page

Our centers are currently closed to the public. For information regarding the programs and services we are currently offering for seniors please contact us at (909) 798-7572 or email us at recreationstaff@cityofredlands.org

Direct Telephone Numbers:

111 W Lugonia Ave
Redlands, CA 92374
View map
(909) 798-7579
Send message
Profile

Development Services Department

Development Services Web Page

Photo of Brian Desatnik

Brian Desatnik
Director
Development Services Department
 

  • Building & Safety Division                                         (909) 798 – 7536
  • Planning Division                                                         (909) 798 – 7555 ext. 2
  • Economic Development Division                            (909) 335 – 4755 ext. 1
  • Community Development Block Grant (CDBG)  (909) 335 – 4755 ext. 9
35 Cajon St Suite 20
Redlands, Ca 92373
View map
Fax (909) 792-8715
Profile

Economic Development Division

Economic Development Web Page

35 Cajon St Suite 20
Redlands, Ca 92373
View map
Phone: (909)-335-4755 ext. 1
Fax: (909)-792-8715
Send message
Profile

Facilities & Community Services

Facilities and Community Services Web Page

Chris Boatman
Assistant City Manager

Administration
35 Cajon St Suite 222 (2nd Floor)
Redlands, Ca 92373
View map
Phone: (909)-798-7655
Fax: (909)-798-7697
Send message
Profile

Fire Department

Fire Department Web Page

IF THIS IS AN EMERGENCY PLEASE DIAL 911
Alternate Emergency (909) 356-3805

Fire Administration
35 Cajon St Suite 12
Redlands, Ca 92373
View map
(909) 798-7600
Send message
Profile

Hillside Memorial Park

Hillside Memorial Park Web Page

1540 Alessandro Rd
Redlands, CA 92373
View map
(909) 798-7569
Send message
Profile

Human Resources

Human Resources Web Page

Tommi Ng, PHR
Assistant Director 
Human Resources & Risk Management Division
tng@cityofredlands.org

Call Human Resources Administration:
Phone: (909) 798-7514
Fax: (909) 335-4762
Risk Management Email: claims@cityofredlands.org

Elizabeth Marin
Human Resources Manager
Human Resources & Risk Management Division
Phone: (909) 798-7540
emarin@cityofredlands.org

Who to Contact for the following:

35 Cajon St Suite 10
Redlands, Ca 92373
View map
Phone: (909) 798-7514
Fax: (909) 335-4762
Profile

Management Services / Finance Department

Management Services/Finance Web Page

image of Danielle Garcia Management Services/Finance Director

Revenue
35 Cajon St, Suite 15B
Redlands, Ca 92374
View map
(909) 798-7544
Profile

Municipal Utilities and Engineering Department

Municipal Utilities and Engineering Web Page

John Harris MUED Director John R. Harris
Director
Municipal Utilities & Engineering Department

35 Cajon St Suite 15A
Redlands, Ca 92374
View map
Phone: (909) 798-7698
Fax: (909) 798-7670
Send message
Profile

One Stop Permit Center

One Stop Permit Center Web Page

35 Cajon St Suite 15A
Redlands, ca 92374
View map
(909) 798-7551
Profile

Parks

Parks Web Page

Maintenance - (909)-798-7655

Reservations
35 Cajon St Suite 222 (upstairs)
Redlands, Ca 92373
View map
(909) 798-7551 ext 7
Send message
Profile

Police Department

Police Department Webpage

IF THIS IS AN EMERGENCY PLEASE DIAL 911

​For  inquiries regarding Code Enforcement, Market Night, or Recreation, please refer to the Facilities & Community Services contact page.

Public Office
1270 W Park Ave
Redlands, Ca 92373
Monday to Thursday 10 am to 5 pm
View map
Profile

Purchasing

Purchasing Manager – Dana Abramovitz
Purchasing Clerk – Rene Nunez

Email: purchasing@cityofredlands.org

Phone: (909)-798-7525
Fax: (909)-798-7522
Send message
Profile

Recreation Division

Recreation Web Page

For information regarding the programs and services we are currently offering please contact us at (909) 798-7572 or email us at recreationstaff@cityofredlands.org

Direct Telephone Numbers:

  • Recreation & Senior Services: (909) 798-7572
  • Senior Helpline: (909) 798-7579
  • Senior Transportation: (909) 435-5419

Department Hours:

111 W. Lugonia Ave.
Redlands, CA 92374
View map
(909) 798-7572
Send message
Profile

Solid Waste Customer Service

Solid Waste & Recycling Services Web Page

Contact the Solid Waste Customer Service  909-798-7529 for questions regarding:

For specific disposal and recycling requirements

Mailing Address
City of Redlands
Utilities Customer Service
P.O. Box 3005
Redlands, CA 92373-1505

Physical Address
35 Cajon St Suite 15A
Redlands, CA 92373
View map
(909) 798-7529
Profile

Utilities Customer Service

 
Water Customer Service: (909) 798-7516
Solid Waste Customer Service: (909) 798-7529
Customer Service Email: mudcustomerservice@cityofredlands.org

Cindy Tryon, Utilities Customer Service Supervisor – ctryon@cityofredlands.org 

Mailing Address
City of Redlands
Utilities Customer Service
P.O. Box 3005
Redlands, CA 92373-1505

Physical Address
35 Cajon St Suite 15A
Redlands, CA 92373
View map
Send message
Post

Website Issues

If you are having a website specific issue you can email webmaster@cityofredlands.org.

Pod

Register for Emergency Notifications