Solid Waste & Recycling Services

Solid Waste & Recycling Services

Our extensive solid waste and recycling services and programs are designed with you, the customer, in mind.

Email Solid Waste Customer Service

Call Solid Waste Customer Service (909) 798-7529

Solid Waste Rates in the Redlands Municipal Code

Solid Waste Rates 10/01/2021

Solid Waste Rates Effective from January 1, 2025, to January 1, 2028.

HOLIDAY CLOSURE INFORMATION

HOLIDAY CLOSURE 2024

How do I obtain a kitchen compost pail?

Residents can obtain one kitchen compost pail by stopping by Customer Service located at 35 Cajon Street, Suite 15A (where City bills are paid) during the following days/hours:

  • Wednesday: 8am – 11am, 2pm – 4:30pm
  • Thursday: 8am – 11am, 2pm – 4:30pm
  • Alternating Fridays (matching City’s calendar): 8am – 11am, 2pm – 4:30pm

**Please note only one compost pail will be provided per household. Proof of residency is required**

Residential Services

All refuse/trash, green waste, and recycling containers must be placed for collection prior to 6:00 A.M. of your regular collection day to avoid being missed. Collection occurs at any time between 6:00 A.M. and 2:30 P.M. In rare instances, collection may occur later in the day and could potentially change from week to week.

Three different trucks will pass by your residence to collect refuse/trash, yard waste, and recycling waste throughout the day. A missed collection must be reported to our office within 24 hours of your regular collection day to receive a make-up collection. Credits are not issued for missed collections that are not reported.

Containers should be placed curbside at least 3 feet from any obstacle, such as a parked car or fence, and at least 1 foot from other containers.

Trash containers should be removed from streets as soon as possible after the containers have been collected, and in any event no later than 10pm on day of service. 

         

Blue Curb Service

 

Physically challenged and/or elderly customers with infinities, who do not have an able-bodied person assisting with their household or business activities, may receive set out/set back service for automated containers upon written request to the City. The request shall describe the infirmity and/or other factors, and the care they are receiving from a family member, a service provider or other assistance, for their infirmity, which require the applicant to receive such service. For those people who are approved for the service there shall be no extra charge.  A special designation shall be made to alert the collector to provide the service, which shall continue until termination, by the Director. If the Director deems it necessary, he shall have the authority to request that the customer provide proof of the physical challenge or infirmity from a physician.

For automated customers involving special on-premises collection, as with those stated above, containers shall be freely accessible and not be placed for collection inside closed buildings or a gated area.

For more information or to enroll in the program, please contact the customer service office at 909-798-7529.

GREEN Cart- Automated Green Waste Collection

A separate collection of your organic green waste materials is required in the City. Place ALL green waste AND food waste materials in the container marked YARD WASTE.

Beginning April 1, 2024, ALL food waste MUST be disposed of in your green (yard) waste cart. Food waste will no longer be permitted in your trash cart.
  • Branches, leaves, sticks
  • Grass clippings
  • Flowers
  • Weeds
  • A small amount of sawdust
  • ALL food waste (except raw meat and bones)

Use this bin for routine yard trimmings that generally grow back each week.

UNACCEPTABLE ITEMS:

TRASH, DIRT, LUMBER, LARGE AMOUNTS OF SAWDUST, ROCKS, STUMPS, PALM FRONDS, CACTUS, AND TREE LIMBS LARGER THAN SIX INCHES IN DIAMETER. 

As with all containers, green waste may never exceed the upper perimeter of the container.

Contaminated containers will not be collected by the driver.

If contamination is found prior to collection, your container will be tagged with a green tag by the driver and left. Once you have removed the contaminates, you can request a special pickup at an extra charge, or you may place your container out the following week for regular collection.

Plastic lawn bags are a contaminate and should never be placed in your green waste container

Blue Cart -Automated Curbside Recycling Program

By recycling, you help: 

  • Conserve natural resources
  • Reduce air & water pollution
  • Reduce energy use
  • Extend landfill life

PLACE IN RECYCLING CONTAINER:

  • Bottles: Water, Soda, Juice
  • Jugs: Laundry Detergent, Milk, Juice
  • Tubs: Margarine, Yogurt, Sour Cream
  • Cans: Soda, Soup, Meat, Juice, Vegetable, Pet Food, Aerosol*
  • Aluminum: Trays, Pie Tins, Clean Foil
  • Paper: Newspaper, Magazines, Catalogs, Brochures, Office, Envelopes
  • Cardboard/Boxes: Cereal, Shoe, Tissue, Shipping Boxes, Paper Tubes
  • Glass Bottles: Wine, Beer, Oil, Soda
  • Glass Jars: Sauce, Pickles, Preserves
  • PVC: Small amounts of PVC and ABS (cut under 18 inches)

*Aerosol cans must be completely empty of contents/propellents

Please flatten all boxes and keep your recyclables free inside your cart.

DO NOT use plastic bags for your recycling. 

DO NOT PLACE IN RECYCLING CONTAINER:

  • Ceramics/Pottery
  • Clothing or any type of textile
  • Disposable diapers
  • Drinking glasses
  • Light bulbs
  • Mirrors
  • Needles
  • Plastic bags
  • Plastic housewares
  • Potato chip bags
  • Toys
  • Used oil
  • Rubber garden hoses
  • Window or safety glass
  • Food contaminated papers
  • Swimming pool covers

Black Cart- Automated Curbside Refuse/Trash 

Refuse/Trash ONLY!

  • Grocery bags, plastic cereal liners, Ziploc bags, snack bags, chip bags, and candy wrappers
  • Broken dishes and broken glass
  • Padded envelopes, foam packing material
  • Foam containers, take-out boxes/containers
  • Diapers and Pet Waste
  • Hoses, Wires, Cords, and hangers (both plastic and metal)
  • Raw meats and bones

No food waste, green waste, or recyclables in your trash cart!

WHY ORGANIC RECYCLING?

Landfills are the third-largest source of methane in California. Organic waste emits 20% of the state’s methane; a climate super pollutant up to 84 times more potent than carbon dioxide. By participating in the City’s organic drop-off program, you are part of the solution to protect the environment and future generations.

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Organic Food Waste FAQ’s

Residential Food Waste Recycling Program Frequently Asked Questions

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Residential Curbside

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2024 Solid Waste & Recycling Holiday Collection Schedule

 

 

Monday
January 15, 2024

Martin Luther King Jr. Day

No change in
collection schedule

Monday
February 19, 2024

Presidents’ Day

No change in
collection schedule

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Roll-Off Container Service

Delivery & Pickup Information

Roll-off containers are placed at the requested location and picked up on the seventh day after delivery For example, if the container is delivered on a Friday, it will be picked up the following Friday. Each day after the seventh (7th) day will result in an additional charge of $53.66 per day.

Delivery and pickup of the container can occur anytime between 6:00 am and 2:30 pm.

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Bulky Item Special Pickup

How to schedule a free Bulky Item collection pick-up - 

Please call Customer Service at (909) 798-7529 on the FIRST BUSINESS DAY of the month or visit our office at 35 Cajon St, Ste 15-A. Please note that free” bulky item requests are limited to the first 30 requests received, whether by phone or in person. 

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Home Generated Sharps Disposal Program

City of Redlands residents who use hypodermic needles for any medical condition, including administering pet medications may drop off approved sharps containers (no juice bottles, coffee cans, etc.) at the Household Hazardous Waste site operated by San Bernardino County from 9:00 a.m. to 2:00 p.m. Saturdays at 500 Kansas St. in Redlands or Monday through Friday at the San Bernardino County Fire Department Household Hazardous Waste Division site at 2824 E. “W” St., Bldg. 302 at the San Bernardino International Airport in San Bernardino.

525 E. Citrus Avenue
Redlands, CA 92373
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Mandatory Commercial Recycling – AB 341

Is Your Business or Multi-family Residential Dwelling Affected?

State legislation (AB 341) mandates business’ and public entities generating four (4) cubic yards or more of waste per week, and multifamily residential dwellings with five (5) units, or more to recycle. This regulation went into effect on July 1, 2012, and it is important for business and multi-family residential dwellings to be proactive and contact their solid waste recycling service provider to ensure they are receiving the recycling services necessary to comply with AB 341.

Phone: 909-335-4704
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Mandatory Commercial Organics Recycling – AB 1826

Is your Business of Multi-Family Residential Dwelling Affected?

State legislation (AB 1826) mandates business’ that generate at least 2 cubic yards of solid waste per week or more to recycle their organic materials. 

(909) 335-4704