Bulky Item Special Pickup
How to schedule a free Bulky Item collection pick-up -
Please call Customer Service at (909) 798-7529 on the FIRST BUSINESS DAY of the month or visit our office at 35 Cajon St, Ste 15-A. Please note that free” bulky item requests are limited to the first 30 requests received, whether by phone or in person.
If you do not wish to wait for the first day of the month for scheduling or you are not one of the first 30 requests received, you have the option of scheduling a “Special Haul” bulky item collection, which can be serviced within a couple of days of your request, in most cases. There is an associated charge** for this service. Another option is to bring your item to the county landfill located in San Timoteo Canyon. For cost and hours of operation call 1-800-722-8004. If your item(s) is recyclable, you may search the web for a recycler near you.
**First item – $47.68 and each additional item thereafter is $23.84
Hours of Operation: Call Center 8:00am – 5:00pm; Lobby 8:00am - 4:30pm. Both are Monday thru Friday, with alternating Fridays closed.
GENERAL INFORMATION ON BULKY ITEM PICKUP -
Any item that does not fit into your regular solid waste container (automated, commercial bin or can), and is not considered a banned item (i.e., hazardous waste), can be collected from your curbside for a fee.
- Single-family residential customers receive ONE free bulky item pickups per year with up to three items per collection. See flyer below for information on acceptable items.
- Solid waste crews cannot go inside of a building or residence to collect special haul items.
- Bulky item special hauls must be scheduled in advance, with the material ready for collection on the agreed day.