Overview A.K. Smiley Library Site Lincoln Shrine

A.K. Smiley Public Library

The Library is now open to the public, however, the Lincoln Shrine will not be open until April 1st. The Library has new hours of operations, so please check the hours below to see when we are open.  Read the director’s message about digital options here.

Development Services Department

Effective may 3, 2021 the development services department PUBLIC COUNTERS ARE open FOR WALK-IN SERVICE between the hours of 8 am and 4:30 pm, closed alternating fridays.  to minimize impacts of potential exposures there is currently no waiting in the lobby area of The development services department.  please respect the six foot social distancing guidelines set by the cdc by forming a line using available ground place markers and entering one party at a time as one party exits.  

The Development Services Department  provides quality service to customers through professionalism, integrity and the efficient use of resources.  The Department endeavors to enhance and protect the urban and natural environment of the city helping to ensure that  Redlands remains an ideal place to live and work.  Functional divisions include Building & Safety (building inspections, plan review and permit processing), Economic Development (business attraction and retention, workforce development and tourism promotion) and Planning (land development, application review, general plan, specific plan, long-range planning and historic preservation) as well as the administration of the Community Development Block Grant (CDBG) Program. 

Facilities & Community Services Department

Facilities & Community Services personnel ensure Redlands residents, businesses and visitors enjoy City services and facilities including parks, recreation and senior services, trees, City-owned groves, solid waste removal and recycling, code enforcement, the maintenance of our street lights, traffic signals and streets as well as oversight of the Downtown area, Redlands Municipal Airport and Hillside Memorial Park Cemetery. All services and support are coordinated under comprehensive Green Initiatives.

Fire Department


The Redlands Fire Department strives to be a progressive organization that leads the community in public safety. The service we provide is of the highest quality and recognized as “The Redlands Way.”

Human Resources

UPDATED: The Office of Human Resources and Risk Management business hours are Monday – Thursday 7:30 a.m. to 5:30 p.m. and every other Friday 8:00 a.m.  to 5:00 p.m.  Please contact the appropriate staff member listed on the “Contact the Human Resources Staff” page or the main office at 909-798-7514 if you need assistance or to schedule an appointment.

Employees may also utilize the 24 hour drop box located next to the HR entrance to submit documents at any time.

Management Services / Finance Department

The Management Services / Finance Department is comprised of the divisions of Finance, Revenue, Utility Billing Customer Service, Geographic Information Systems (GIS) and Innovation & Technology.

Office of the City Manager

The Office of the City Manager oversees the city departments and administers the day-to-day operations of the city. It is headed by the City Manager. Emergency Management, the Public Information Office and Purchasing are also part of the Office of the City Manager.

The City Manager is Charles M. Duggan, Jr.

You may contact Charles M. Duggan, Jr., by any of the following methods: 

Overview Animal Control

Police Department


The Police Department public counters will be opening May 3.  Counter hours will be from Monday through Thursday from 12 pm to 4 pm. Masks are required and only one person will be allowed in the lobby at a time  Further Information on contacting the Police Department can be found here.

The Redlands Police Department is dedicated to bolstering the public’s trust through accountability to high standards of performance, ethics, transparency, and professional conduct.