Departments

Overview

Departments

Overview A.K. Smiley Library Site Lincoln Shrine

A.K. Smiley Public Library

The Library is now open to the public, however, the Lincoln Shrine is still closed until further notice due to restrictions as a result of the COVID-19 pandemic. The Library has new hours of operations, so please check the hours below to see when we are open.  Read the director’s message about digital options here.

Development Services Department

PLEASE BE ADVISED THAT ALL CITY HALL PUBLIC COUNTERS ARE NOW CLOSED FOR WALK-IN SERVICE EFFECTIVE IMMEDIATELY.    PLEASE GO TO EACH DIVISION’S PAGE FOR ALTERNATIVE WAYS TO conduct business with OUR PLANNING, BUILDING & SAFETY AND ECONOMIC DEVELOPMENT staff.   WE APOLOGIZE FOR THE INCONVENIENCE THIS MAY CAUSE.

The Development Services Department  provides quality service to customers through professionalism, integrity and the efficient use of resources.  The Department endeavors to enhance and protect the urban and natural environment of the city helping to ensure that  Redlands remains an ideal place to live and work.  Functional divisions include Building & Safety (building inspections, plan review and permit processing), Economic Development (business attraction and retention, workforce development and tourism promotion) and Planning (land development, application review, general plan, specific plan, long-range planning and historic preservation) as well as the administration of the Community Development Block Grant (CDBG) Program. 

Facilities & Community Services Department
Offices closed to the public - staff available via telephone and email

The City of Redlands is following the guidance of public health experts to minimize the potential spread of the Coronavirus and has closed the Facilities & Community Services Department until further notice due to restrictions as a result of the COVID-19 pandemic.

For General Concerns or to Request a Work Order – call 909-798-7655 or email FCSadmin@cityofredlands.org

Fire Department

IF THIS IS AN EMERGENCY PLEASE DIAL 911

The Fire Administration office is closed to the public.  Information on Fire Plan Review and Inspections can be found here.

The Redlands Fire Department strives to be a progressive organization that leads the community in public safety. The service we provide is of the highest quality and recognized as “The Redlands Way.”

Human Resources

UPDATED: The lobby for the Human Resources Office at 35 Cajon St. Ste. 10 is closed to the public and employees until further notice due to restrictions as a result of the COVID-19 pandemic. Those who have business with the Human Resources Division may call the office at (909) 798-7514 or send an email to mgonzalez@cityofredlands.org. 

Management Services / Finance Department

The Management Services / Finance Department is comprised of the divisions of Finance, Revenue, Utility Billing Customer Service, Geographic Information Systems (GIS) and Innovation & Technology.

Office of the City Manager

UPDATED: The Office of the City Manager is located at 35 Cajon St. Ste. 200 is closed to the public until further notice due to restrictions as a result of the COVID-19 pandemic. Those who have business with the City Manager’s office may call the office at (909) 798-7510 or send an email to drains@cityofredlands.org. 

Overview Animal Control

Police Department

IF THIS IS AN EMERGENCY PLEASE DIAL 911

The Police Department public counters are currently closed.  Information on contacting the Police Department can be found here.

The Redlands Police Department is dedicated to bolstering the public’s trust through accountability to high standards of performance, ethics, transparency, and professional conduct.