Departments

Overview

Departments

Overview A.K. Smiley Library Site Lincoln Shrine

A.K. Smiley Public Library

The Library and Lincoln Shrine are closed until April 30.  Read the director’s message about digital options here.

Since 1894, Smiley Public Library has provided library services to the residents of Redlands. It seeks to provide, in accordance with the State Education Code, general diffusion of information and knowledge, a supplement to the formal system of free public education and shall be forever free to the inhabitants of Redlands.

Development Services Department

PLEASE BE ADVISED THAT ALL CITY HALL PUBLIC COUNTERS ARE NOW CLOSED FOR WALK-IN SERVICE EFFECTIVE IMMEDIATELY.    PLEASE GO TO EACH DIVISION’S PAGE FOR ALTERNATIVE WAYS TO conduct business with OUR PLANNING, BUILDING & SAFETY AND ECONOMIC DEVELOPMENT staff.   WE APOLOGIZE FOR THE INCONVENIENCE THIS MAY CAUSE.

The Development Services Department  provides quality service to customers through professionalism, integrity and the efficient use of resources.  The Department endeavors to enhance and protect the urban and natural environment of the city helping to ensure that  Redlands remains an ideal place to live and work.  Functional divisions include Building & Safety (building inspections, plan review and permit processing), Economic Development (business attraction and retention, workforce development and tourism promotion) and Planning (land development, application review, general plan, specific plan, long-range planning and historic preservation) as well as the administration of the Community Development Block Grant (CDBG) Program. 

Facilities & Community Services Department
Offices closed to the public - staff available via telephone and email

The City of Redlands is following the guidance of public health experts to minimize the potential spread of the Coronavirus and has closed the Facilities & Community Services Department to the public from Tuesday, March 17th through Thursday, April 30th.

For General Concerns or to Request a Work Order – call 909-798-7655 or email FCSadmin@cityofredlands.org

Fire Department

IF THIS IS AN EMERGENCY PLEASE DIAL 911

The Fire Administration office is closed to the public.  Information on Fire Plan Review and Inspections can be found here.

The Redlands Fire Department strives to be a progressive organization that leads the community in public safety. The service we provide is of the highest quality and recognized as “The Redlands Way.”

Human Resources

UPDATED: The lobby for the Human Resources Office at 35 Cajon St. Ste. 10 is closed to the public and employees through the end of April. Those who have business with the Human Resources Division may call the office at (909) 798-7514 or send an email to mgonzalez@cityofredlands.org. 

Management Services / Finance Department

The Management Services / Finance Department is comprised of the divisions of Finance, Revenue, Utility Billing Customer Service, Geographic Information Systems (GIS) and Innovation & Technology.
Overview Utilities Engineering Programs Projects

Municipal Utilities and Engineering Department

CITY HALL offices are TEMPORARILY closed to the public – staff REMAINS available via phone/email.

The City of Redlands is following the guidance of public health experts to minimize the potential spread of the Coronavirus and has closed City Hall offices to the public from March 17 through April 30.

Office of the City Manager

UPDATED: The City Manager’s Office located at 35 Cajon St. Ste. 200 is closed to the public through the end of April. Those who have business with the City Manager’s office may call the office at (909) 798-7510 or send an email to drains@cityofredlands.org. 

The Office of the City Manager oversees the city departments and administers the day-to-day operations of the city. It is headed by the City Manager. Emergency Management, the Public Information Office and Purchasing are also part of the Office of the City Manager.

Overview Animal Control

Police Department

IF THIS IS AN EMERGENCY PLEASE DIAL 911

The Police Department public counters are currently closed.  Information on contacting the Police Department can be found here.

The Redlands Police Department is dedicated to bolstering the public’s trust through accountability to high standards of performance, ethics, transparency, and professional conduct.