The health and safety of our customers and staff is a top
priority. Effective May 3, 2021, the Customer Service
lobby will reopen to the public.
Utility Billing/Customer Service
909-798-7516
Operating Hours are as follows:
Monday – Friday, 8:00 AM – 4:30 PM, closed every other Friday
(Click
on City Hall Yearly Calendar for Closure Days)
For more than 90 years, the City of Redlands has been in charge
of providing high quality drinking water to the Redlands and
Mentone areas.
More than 75,000 residents in Redlands, Mentone, parts of Crafton
Hills and San Timoteo Canyon, and a small part of San Bernardino
depend on Redlands Municipal Utilities & Engineering Department
to provide water service to their homes and businesses. By
supplying a blend of local groundwater, local surface water, and
imported water from the State Water Project, Redlands Municipal
Utilities & Engineering Department is able to meet the daily
demands of these customers.
City of Redlands Triennial Public Health Goals
(PHGs)
Draft Report
2015 San Bernardino Valley Regional Urban Water
Management Plan
Draft Plan
2015 Upper Santa Ana River Watershed Integrated Regional
Water Management Plan (USARW IRWM Plan):
Final
2015 USARW IRWM Plan (PDF, 20MB)
Final
2015 USARW IRWM Plan – Appendices(PDF, 98MB)
Consumer Confidence Report
Each year Redlands Municipal Utilities & Engineering Department
publishes its Consumer Confidence Report to keep you, our
customer-owners, up to date about water quality issues related to
your drinking water system. Reports are published in June with
data on the previous year’s water testing results.
2020 Consumer Confidence Report
Past Consumer Confidence
Reports
