Support Services Bureau


Support Services Bureau

The Support Services Bureau offers a wide variety of services that provide a vital link between the community and public safety personnel within the Police Department and other law enforcement agencies.

The Support Services Bureau consists of the following divisions:

Contact Us

Shayna Walker, Operations Manager
(909) 798-7611

Redlands Police Department
1270 W Park Ave, #C, Redlands CA 92373
Mailing Address: P.O. Box 1025 , Redlands CA 92373
(909)798-7681 * Fax (909)798-7639


Communication / Dispatch

The Communications Unit is a significant component of the Police Department, providing a vital link between the community and public safety personnel. Communications personnel are often the first contact in a citizen’s emergency situation. They are tasked with interpreting the individual’s needs and coordinating the response of appropriate services.


Records / Reports

The front lobby of the Station is currently closed, but Records staff will continue to provide services to the public. Requests for copies of reports should be sent to Customer Service Representative will respond to email inquiries as they are received. Only vehicle release paperwork will be handled at the Police Station. All other paperwork and requests will be handled via email. The Records Unit can be reached at (909) 798-7614.

The Records Section serves as clerical support to all members of the Police Department and is responsible for customer service at the main facility front counter.