Records / Reports
The front lobby of the Station is currently closed, but Records staff will continue to provide services to the public. Requests for copies of reports should be sent to firstname.lastname@example.org. Customer Service Representative will respond to email inquiries as they are received. Only vehicle release paperwork will be handled at the Police Station. All other paperwork and requests will be handled via email. The Records Unit can be reached at (909) 798-7614.
The Records Section serves as clerical support to all members of the Police Department and is responsible for customer service at the main facility front counter.
The front counter is open 10 a.m. to 5 p.m. Monday through Thursday. Records is closed to the public on Fridays, weekends and holidays.
Those required to register their fingerprints with the Redlands Police Department for Arson, Narcotics and Sex Registrants may do so by appointment only. To make an appointment for the fingerprints, contact the Records Unit at 909-798-7614, or you can schedule an appointment online by clicking here.
Days and Hours for Fingerprinting and Live Scan
Fingerprinting services are available for residents of Redlands on Mondays and Tuesdays, from 11:30 a.m. until 3:30 p.m. (excluding holidays). No appointment is necessary. We are limited to providing these services to Redlands residents and those applying for City of Redlands business licenses and permits. If you live outside Redlands’ jurisdiction, please contact your local law enforcement agency for fingerprinting.
The City of Redlands does not require a permit fee for the installation of residential or commercial alarms. There is a fee for false alarms. Each business or residential location is allowed three (3) false alarms in a 12-month period. If the Redlands Police Department is requested to respond to a business or residence for an alarm after the three (3) allowed false alarms, the fee will be charged. The fee is $206 for each false alarm after the initial three (3).
Traffic Collision Reports
If you wish to obtain a copy of a traffic collision report, you must be an involved party or an insurance agent for an involved party. Attorneys must supply a signed waiver from the involved party. There is no fee. Please allow 14 business days from the date of the collision. Please call the Records Unit at 909-798-7614 to confirm the report is available.
For online purchase of a traffic collision report, please visit www.buycrash.com. There is an $8 fee for the report. The reports are uploaded into www.buycrash.com approximately 14 days from the date of the accident. Please call the Records Unit at 909-798-7614 to confirm the report is available.
An extract of a crime report may be obtained by the victim, insurance agent or attorney for the victim (with signed waiver). An extract consists of the report face page and stolen/recovered property sheets only. A subpoena is required to obtain a full copy of a crime report.
Bicycle registration tags can be obtained for $5.00. Please bring the bicycle into the lobby of the main police facility at 1270 W Park Avenue, Bldg. #C, for verification of the serial number. Registration tags are good for 2-3 years.
VISA Clearance Letters
If you need a VISA clearance letter, there is a $11.00 charge. You must provide photo identification. Only Redlands records will be searched (adults only). If you wish to obtain a State clearance, please contact the Department of Justice. VISA clearance letters can only be requested in person, and cannot be done through the mail or by a second party.
If your vehicle has been impounded, a release can be obtained for $258. Only the registered and/or legal owner may obtain the release. The vehicle must be currently registered, and a valid driver’s license is required. If your vehicle was impounded due to the driver being unlicensed or having a suspended/revoked license, the vehicle may be impounded for a 30-day period. To obtain a vehicle release, you will need to come to the Redlands Police Department at 1270 W. Park Ave Bldg #C.
If you need additional information reference your impounded vehicle, during business hours (Monday — Thursday 10:00 a.m. – 5:00 p.m.) please call 909-798-7614, and after hours call Dispatch at 909-798-7681.
Requests for citation sign-offs should be made at the front counter of the main station located at 1270 W. Park Avenue, Monday thru Friday, between the hours of 10:00 a.m. — 5:00 p.m. If your citation is for lack of proof of insurance, it must be signed off at the courthouse.
If you wish to retrieve property that was seized or confiscated at the time of your arrest or stolen property that has been recovered, please contact the Property & Evidence Unit at 909-798-7684. Property will be released by appointment only, which you can make on our Make an Appointment page.
In order to receive a full and complete copy of a crime report, a subpoena for records is required. Subpoena forms can be obtained free of charge at the Courthouse. Forms should be completed with the requester’s full name, date of birth, address and phone number. Also include what records are being requested and the purpose for the request. Photo identification is required. You must be an involved party in order to obtain records.
Once completed, the subpoena should be presented to the Police Department, along with a $15.00 fee. If necessary, the request will be sent to the City Attorney for his review. Once approved or denied, you will be notified via phone call or by mail. Please allow at least 10 business days.
If you are a defendant in a criminal case, a copy may be obtained only through “discovery” from the District Attorney’s Office. A subpoena will not be accepted.
If a juvenile defendant is involved, a copy may be obtained only by petitioning Juvenile Court. A subpoena will not be accepted.
Traffic collision records do not require a subpoena and can be released to involved parties with photo identification.
Domestic violence cases do not require a subpoena and can be released only to the victim with photo identification.
Redlands Police Department
1270 W. Park Avenue, Bldg. #C
Redlands, California 92373