The City of Redlands continues to monitor the situation regarding COVID-19 within our County and is working toward a reopening plan while staff continue to serve customers and maintain operations. In an effort to slow the spread of the virus, public counters will stay closed until further notice. Staffing levels and schedules remain modified with staff also telecommuting to allow maximum social distancing in the office.
The mission of the Municipal Utilities & Engineering Department (MUED) is to provide reliable service to the community through professionalism, integrity, accountability, quality, transparency, and innovation. MUED plans, designs and constructs Redlands’ physical infrastructure for the residents and businesses in the City, making it a desirable place to live, work, and visit.
MUED is responsible for delivering the following services to the City’s residents and businesses:
Water production and distribution;
Non-potable water distribution; and
Wastewater collection, treatment, and disposal;
Engineering review and inspection of development proposals for compliance with State and City codes, standards, and other governmental requirements relating to land subdivisions, grading, drainage, and improvements within the City right-of-way;
Management, rehabilitation, and replacement of infrastructure such as water mains, sewer mains, storm drains, streets, and traffic signals to provide reliable service to the community; and
Development and construction of new public facilities to protect and enhance Redlands’ livability.
MUED is organized into several divisions which include capital improvement engineering services, land development engineering,, water and wastewater operations and maintenance and utility administration. In total, MUED has 103 full-time and 10 part-time positions.
Preservation of City’s Assets
Provide Quality Customer Service
Ensure Employee Effectiveness and Satisfaction
Establishment of Effective and Long-term Partnerships
The City of Redlands Engineering Division provides superior
engineering services to the citizens of Redlands and the private
development community. Engineering provides review of capital
improvement projects, private development, as well as managing
the construction of City infrastructure improvement projects such
as street rehabilitation, water and sewer main replacement and
storm drain construction. Information on Encroachment
Permits, Traffic and Parking and Citywide Master Plans can be