CITY HALL OFFICES CONTINUE TO BE CLOSED TO THE PUBLIC UNTIL THE COUNTY OF SAN BERNARDINO DEPARTMENT OF PUBLIC HEALTH’S ORDERS ARE RESCINDED. STAFF REMAIN AVAILABLE VIA PHONE AND EMAIL.
The City of Redlands continues to monitor state and county public health orders and is following county public health recommendations to minimize the potential spread of COVID-19. While City Hall offices and many of our public facilities are closed to the public, staff continue to provide services to the community and are available via phone and email.
Mission Statement
The mission of the Municipal Utilities & Engineering Department (MUED) is to provide reliable service to the community through professionalism, integrity, accountability, quality, transparency, and innovation. MUED plans, designs and constructs Redlands’ physical infrastructure for the residents and businesses in the City, making it a desirable place to live, work, and visit.
MUED is responsible for delivering the following services to the City’s residents and businesses:
- Utility Operations:
- Water production and distribution;
- Non-potable water distribution; and
- Wastewater collection, treatment, and disposal;
- Engineering review and inspection of development proposals for compliance with State and City codes, standards, and other governmental requirements relating to land subdivisions, grading, drainage, and improvements within the City right-of-way;
- Management, rehabilitation, and replacement of infrastructure such as water mains, sewer mains, storm drains, streets, and traffic signals to provide reliable service to the community; and
- Development and construction of new public facilities to protect and enhance Redlands’ livability.
MUED is organized into several divisions which include capital improvement engineering services, land development engineering,, water and wastewater operations and maintenance and utility administration. In total, MUED has 103 full-time and 10 part-time positions.
Departmental Goals
- Preservation of City’s Assets
- Provide Quality Customer Service
- Ensure Employee Effectiveness and Satisfaction
- Establishment of Effective and Long-term Partnerships
- Lead in Innovation
