Municipal Utilities and Engineering Department plans, builds, and
maintains Redlands’ physical and environmental infrastructure for
the residents, businesses, and visitors of the City, making it a
sustainable and desirable place to live, work, invest, and visit.
Mission Statement
Provide impeccable service to our community through
professionalism, integrity, accountability, quality,
transparency, dedication, collaboration and innovation. Municipal
Utilities and Engineering Department plans, builds, and maintains
Redlands’ physical and environmental infrastructure for the
residents, businesses and visitors of the City, making it a
sustainable and desirable place to live, work, invest and visit.
Municipal Utilities & Engineering Department (MUED) is
responsible for providing the following major services to the
City and its residents:
- Water production and water distribution administration and
operation
- Non-potable water distribution administration and operation
- Wastewater collection, treatment, and disposal administration
and operation
- Engineering review and inspection of development proposals
for compliance with City codes, standards and other governmental
requirements relating to land subdivisions, grading, drainage,
public improvements within the City right of way and
transportation matters
- Management, rehabilitation, and replacement of public
improvements, such as, water mains, sewer mains, storm drains,
streets, traffic signals, etc. to provide continued reliable
service to the community
- Development and construction of new public facilities to
protect and enhance community quality of life
- Optimize the total cost of ownership of City’s physical
assets
- Effectively manage regulatory compliance by ensuring all MUED
procedures, as well as MUED and vendor practices, are consistent
with all related codes and regulations
- To provide these services MUED is organized into several
divisions which include land development, capital improvement
engineering services, regulatory compliance, water and wastewater
operations, administration, and customer service/utility billing
Departmental Goals
- Integrated and Unified Organization
- Innovation
- Partnership
- Employee Effectiveness and Satisfaction
- Quality Customer Service
- Preservation of City’s Assets
