Facilities & Community Services

Facilities & Community Services Department

Facilities & Community Services personnel ensure Redlands residents, businesses and visitors enjoy City services and facilities including parks, recreation and senior services, trees, City-owned groves, solid waste removal and recycling, code enforcement, the maintenance of our street lights, traffic signals and streets as well as oversight of the Downtown area, Redlands Municipal Airport and Hillside Memorial Park Cemetery. All services and support are coordinated under comprehensive Green Initiatives.

For General Concerns, Palm Frond pick up,  or to Request a Work Order

 Call 909-798-7655 or email FCSadmin@cityofredlands.org

Code Enforcement

Call 909-335-4737 or email CodeEnforcement@cityofredlands.org

For Airport

Call 909-798-7573; email Airport@cityofredlands.org or click here to visit the REI webpage for additional information


Call 909-798-7644 or click here to visit the Animal Services webpage for additional information

For Cemetery

Call 909-798-7569 or click here to see current office hours and contact information


Call 909-798-7575 or click here to access forms 

For Homeless Solutions

For Concerns: homelessissues@redlandspolice.org 

For information on projects or inquiries about resources: email David Rabrindranath, Homeless Solutions Coordinator

Hometown Heroes Banners - Hometown Heroes Banner Application
For matters requiring immediate assistance – call Redlands PD non-emergency number 909-798-7681

Animal Services

A gold colored dog with floppy ears stands on a grassy area
Our mission is to maintain the best environment we can offer for the many stray and homeless animals we acquire, as well as providing the public with an inviting and helpful experience. 

504 Kansas St.
Redlands, CA 92373

telephone: 909-798-7644

Telephone Hours:
Tuesday to Friday, 8 a.m. to 5 p.m.
Saturday, 8 a.m. to 4 p.m.
Closed Sunday and Monday.

For after hours emergency services please
call RPD dispatch at 909-798-7681 ext. 1

Shelter Hours:
Tuesday to Friday, 10 a.m. to 5 p.m.
Saturday, 10 a.m. to 4 p.m.
Closed Sunday and Monday.

Viewings and interactions with animals is available during regular shelter hours. No Appointment needed! 

Here you can view adoptable pets and found animals currently at the Shelter. 24PetConnect


Citrus Division

The City of Redlands owns 16 citrus groves throughout the City totaling 184 acres. They include Valencia Oranges, Naval Oranges, Ruby Star Grapefruit, and Rio Grapefruit.

The City’s citrus operation operates as an enterprise fund.  The revenue received from the harvesting of the crops is used to continue the care of maintenance of the groves.

City Owned Citrus Groves

Code Enforcement

The Code Enforcement Division is dedicated to enhancing the quality of life for the residents of Redlands by enforcing local Building, Zoning and Public Nuisance Ordinances.

This Division is responsible for enforcing codes which address public health and safety issues, including regulations related to rubbish, garbage, specific nuisances, removal of vegetation, zoning, housing, dangerous buildings, and inoperable and unlicensed vehicles on private property. Enforcement actions are taken in response to requests for action received from residents.


Solid Waste

The City of Redlands, Solid Waste Division, currently services over 19,000 customers for solid waste, green waste and recycling services.  In addition to this service, the Solid Waste Division also provides roll-off services for the entire city of Redlands.


Streets & Lights

The Division provides general maintenance and repair of 314 miles of street, 90 miles of storm drains, 72 City-owned traffic signals, approximately 5,000 City-owned street lights and routine street sweeping services on public roadways within the City.


Street Trees

The City of Redlands has approximately 53,900 tree sites located within the City’s right-of-way and City owned properties. Of those sites, approximately 46,900 are home to trees that live within the easement area abutting City streets and have been coined the term “street trees.” The City holds its urban forest in high regard and in partnership with the Redlands Street Tree Committee is dedicated to the continued enhancement, maintenance, education and care of this living asset.