Beginning Monday, May 3, the Utilities Customer Service/Revenue Counter , Suite 15A, will reopen for public access with modifications in place. Face masks and adherence to physical distancing will be required to enter any City facility. The lobby’s new hours of operation are 8:00 am – 4:30 pm, Monday through Friday, with the office closed alternating Fridays. Additionally, the Customer Service Call Center’s new hours are 8:00 am – 5:00 pm, Monday through Friday, with the office closed alternating Fridays.
For Business Licensing – call or email using the information above. Payment can be made online at https://Redlands.HdlGov.com, over the phone, or mail a check to the City of Redlands Business Support Center, 8839 N. Cedar Ave #212, Fresno, CA 93720
All Other Payments will need to be mailed to us or put in our Drop Box Location on the wall by the Revenue Division Suite 15B. We are unable to accept online or credit card payments at this time.
For Utility Bills – call or email using the information above. Payment can be made online through Speedpay by calling 1-866-269-2896 or visit www.redlandscustomerservice.org., your online banking, or putting a check/money order/cashier’s check in our Drop Box Location. Allow time for your payment to arrive by the due date on your bill.
For Permits – call or email using the information above. Payment and backup will be mailed or put in the Drop Box Location based on the direction of the Permit staff.
MAIL ALL OTHER PAYMENTS TO: City of Redlands, PO Box 3005, Redlands, CA 92373
MAIL UTILITY PAYMENTS TO: City of Redlands, PO Box 6903, Redlands, CA 92375
DROP BOX LOCATION: City of Redlands, 35 Cajon Street, Suite 15B, Redlands, CA 92373 – on the wall by the Revenue Division Suite 15B – PLEASE DO NOT PLACE CASH IN THE DROP BOX
MAKE CHECKS PAYABLE TO: CITY OF REDLANDS
Make sure to include your payment stub/invoice with your payment. Your cancelled check will be your receipt.
The City of Redlands requires City residents to obtain a Yard Sale Permit prior to holding a yard sale. Yard sale regulations can be found by clicking (RMC Chapter 5.68 Yard Sales).
Yard Sale Permit fee is $4.00. Make checks payable to City of Redlands.
To obtain a Yard Sale Permit please complete a Yard Sale Permit Application. Then, submit your completed application and your fee to the payment drop box at the address below. Applications are processed Monday thru Thursday at 12:00 pm. Payment must be received no later than noon on the Thursday preceding the yard sale date.
Payment Drop Box is Located next to
35 Cajon Street, Suite 15B
Redlands, CA 92373