Select a permit or application type to find out more information or view the Frequently Asked Questions.
Request an address for new development.
Certificate of Appropriateness
A “Certificate of Appropriateness” is an application upon which the Historic and Scenic Preservation Commission makes a decision about a request to alter, demolish, move, or subdivide a building or property that has been previously-designated as a Landmark or as an Historic Resource by the City Council. This means that any proposed modification to the exterior of the structure/property must be approved through this application (prior to any work or action that would result in altering, demolishing, moving, or subdividing the subject property).
Certificate of Compliance
Review and verification of the design and improvement of subdivisions. Use the Development Application Form, and write in Certificate of Compliance on the “Other” line. In the Submittal Requirements checklist, submit the same items as those for a Lot Line Adjustment.
Commission Review & Approval
Commission Review & Approval (CRA) is a land use permit that authorizes the construction of a new building for a Permitted Use (as listed in the Redlands Municipal Code for the zone in which the subject property is located), as well as additions to existing buildings that are 500 square-feet or more in area. The specific criteria are listed in Chapter 18.12 of the Redlands Municipal Code.
Lists of the Permitted Uses specified for each zone in the City of Redlands can be obtained from the Redlands Municipal Code online (select Title 18 – Zoning Regulations). If your property is located within a Specific Plan, you can view the Specific Plans online here, or you may contact Planning staff with your question. You may also obtain further information at the Planning public counter at the One Stop Permit Center (click here), or you may contact us.
Information regarding the development review process is also available at our Development Process webpage (click here).
Commission Sign Review
Conditional Use Permit
A Conditional Use Permit (CUP) is for a land use that requires additional review for any potential impacts to the surrounding neighborhood or community at-large, or to place specific Conditions of Approval on a use to alleviate any potentially detrimental effects generated by the use. Some examples of conditional uses are churches, theaters, nightclubs, service stations, drive-through facilities, schools, and board/care facilities. The Planning Commission typically makes decisions to approve CUP applications. However, if an associated application requires a decision by the City Council, then the CUP would accompany the other entitlements to the City Council hearing for the decision.
Lists of the conditional uses specified for each zone in the City of Redlands can be obtained from the Redlands Municipal Code online. If your property is located within a Specific Plan, you can view the Specific Plans online here, or you may contact Planning staff with your question.
Inquiries regarding conditional uses and the review process for a Conditional Use Permit can also be obtained from the Planning public counter at the One Stop Permit Center, or you may contact us. Information regarding the development review process is also available at our Development Process webpage.
The Development Application Form and Fee Schedule are available under the tabs below (on this page). Please feel free to call or visit us if you have any questions.
The demolition of buildings is subject to review by the Development Services Director and/or the Historic and Scenic Preservation Committee.
A Development Agreement is a document approved by the City Council which is a covenant between the applicant and the City of Redlands regarding certain development rights. In developing some of the larger projects that will be built in phases over an extended period of time, the applicant may wish to request a Development Agreement with the City. A Development Agreement may extend the current regulations and/or specified fees over a mutually agreed-upon time period.
For further information about Redlands Municipal Code requirements for a Development Agreement, please refer to RMC Chapter 18.220. If a Development Agreement is contemplated for your project, it is recommended that potential applicants contact Planning staff early (prior to filing a formal application) to meet with staff and discuss the proposal or project. Contact information is available at our Contact Us page.
The Development Agreement is often linked to a larger project, such as a Specific Plan, Conditional Use Permit, Commission Review & Approval, or a subdivision of property. The application will be reviewed by the Development Review Committee, the Planning Commission, and final action from the City Council (including the review of a Socio-Economic Cost/Benefit Study). For the details of the meetings involved, please refer to the Development Process webpage.
Please call or email Planning Division staff to confirm the applicable fee(s) for your project. Our contact information is available at the Contact Us page (click here).
General Plan Amendment
From time to time, individuals or the City may wish to amend the General Plan. The State of California allows this to be done up to four (4) times each year. Since the City is limited to four amendments per year, one or more amendment actions (either map amendments and/or text amendments) may be consolidated as one General Plan Amendment. If a General Plan Amendment is contemplated, it is recommended that a potential applicant contact Planning Division staff early (prior to filing a formal application) to meet with staff and discuss the proposal or project.
In order to process a General Plan Amendment, one must complete the Legislative Application form, file all other required materials, and pay the applicable application fee(s). For an overview of the review process, please visit the Development Process Introduction page. The review process will include a review and recommendation by the Planning Commission, and possibly the Development Review Committee for proposals that include development as part of the project. The City Council will ultimately make the decision to approve a General Plan Amendment.
Historic Resource Designation
The Historic and Scenic Preservation Commission has the responsibility of making recommendations to the City Council regarding the designation of properties and structures as Historic Resources. A structure with aesthetic, architectural, or historical value that is 50 years old or older may be designated as a Historic Resource. A structure with exceptional aesthetic, architectural, or historical value may be designated as a Landmark Resource. A Mills Act contract for a property would allow tax savings in exchange for preservation and/or rehabilitation work on that property. For further information, please visit our Historic Preservation webpage (click here).
Home Occupation Permit
A Home Occupation Permit allows people to conduct business out of their home under certain circumstances. Any time you perform any work from your home or use your home address as the place of business, then you must obtain a Home Occupation Permit. This includes off-site business activities such as painters, gardeners, or consultants who work at a client’s home. For further information, please go to our Home Occupations webpage (click here).
Legislative decisions are those made by the City Council, and include applications for: General Plan Amendments; Specific Plans or Specific Plan Amendments; Zone Changes; Ordinance Text Amendments; Development Agreements; vacating street right-of-way; Agricultural Preserve Removal; and Williamson Act Removal.
Minor Exception Permit
A minor exception permit is necessary for fences, solar panels, and vehicle/boat storage that does not conform to the Redlands Municipal Code. The process and criteria for a Minor Exception is listed in Sections 18.168.040 through 18.168.100 (click here) of the Redlands Municipal Code.
Newspaper Rack Placement Permit
The City and the land owner have entered into a properly recorded and binding pre-annexation agreement establishing covenants running with the land that assure full compliance with all development standards of the City of Redlands, payment of all capital improvement and other development fees which would be applicable to the property if it were within the City limits at the time of extension of such services, and immediate processing of annexation to the City at the City’s request and the land owner agrees as a condition of extension of utility facilities to serve the proposed development to pay the full cost of such extension of such utility facilities.
Reasonable Accommodation for Persons with Disabilities
The City of Redlands has established procedures to ensure that reasonable accommodations are made for persons with disabilities. Any person with a disability may submit an application for reasonable accommodation or variance from the requirements of City zoning or building codes by submitting an application to the city’s community development director who may deny, approve or conditionally approve the request or pass the request along to a designated city committee (Ord. 2656 § 1, 2007).
Specific Plan Amendment
Specific Plans are approved or amended by the City Council. If you wish to amend a Specific Plan, you must submit an application, all other require materials, and pay the applicable fee(s). The process will include a review and recommendation by the Planning Commission, and ultimately a decision by the City Council. A Socio-Economic Cost/Benefit Analysis (prepared by staff) may be required for a proposed Specific Plan or Amendment.
If a Specific Plan Amendment is contemplated, it is recommended that a potential applicant contact Planning Division staff early (prior to filing a formal application) to meet with staff and discuss the proposal or project. For further information, please refer to the Development Process Introduction page.
A Specific Plan is a document that establishes the land uses, development standards, and aesthetic character for a portion of land within the City (in effect, establishing the zoning for that area). All Specific Plans and any Amendments must be reviewed by the Planning Commission, and ultimately a decision made by the City Council. Specific Plan proposals require a Socio-Economic Cost/Benefit Analysis (prepared by staff) to disclose all potential economic effects of the proposal. If a new Specific Plan is contemplated, it is recommended that a potential applicant contact Planning Division staff early (prior to filing a formal application) to meet with staff and discuss the proposal or project.
Specific Plans usually supplement or replace the City’s zoning because the City Council desired to have special standards for the geographic area within the specific plan in question. If you live or own property within a Specific Plan area, it is labeled as such on the Zoning Map, and will contain the development standards and list of allowed uses for the subject property. Please go to the City’s webpage for Specific Plans for further information.
Subdivision Map Act
Generally, a subdivision is any division of land for the purpose of sale, lease, or financing and is governed by the State Subdivision Map Act. Subdivision is defined as “the division, by any sub-divider, or any unit or units of improved or unimproved land, or any portion thereof, shown on the latest equalized county assessment roll as a unit or as contiguous units, for the purpose of sale, lease, or financing, whether immediate or future, except for leases of agricultural land for agricultural purposes.”
The Subdivision Map Act distinguishes between a subdivision of five or more residential parcels (referred to as a “Tentative Tract Map”) and one consisting of four or fewer residential parcels (referred to as a “Tentative Parcel Map”). In general, a subdivision of five or more residential parcels requires a tentative tract map and a final tract map; while a subdivision of four or fewer residential parcels requires a tentative and final parcel map.
In Redlands, all subdivisions need a Socio-Economic Cost/Benefit Study (to be prepared by staff) in accordance with Measure ‘U.’ To obtain the full text of Measure U and its applicability, please see the Measure U webpage. You may also go to the Development Process Introduction page for an overview of the review process.
Temporary Sales & Special Events Application
You can apply for a time extension for the following permits: Commission Review and Approval, Conditional Use Permit, Tentative Tract Map, and Minor Subdivision.
Occasionally, developing a property or a project encounters some type of physical constraint or circumstance that makes it difficult or impossible to comply with a particular development standard (such as a required yard setback). An applicant may find that they cannot meet a development standard because of a unique or special physical condition that affects the subject property. For these types of situations, a “variance” from development standards may offer relief, and provide a mechanism to establish parity of development rights to the subject property. However, the necessary Findings to receive approval for a Variance are stringent, and may be found in Chapter 18.196 of the Redlands Municipal Code.
If a Variance is contemplated as part of an application, it is recommended that the potential applicant meet with Planning Division staff to discuss the proposal prior to filing a formal Variance application. Visit the Contact Us page for further information.
Wireless Telecommunications Facilities
Wireless Facilities located on private property:
- Refer to RMC Chapter 18.178
- Use the
Wireless Facilities located in public rights-of-way (not on private property):
The City or an individual may wish to change a zone designation on one or more parcel(s) of land. A proposed Zone Change must be consistent with the City’s General Plan, in accordance with State law. Some projects may also require a General Plan Amendment to accompany the Zone Change. In order to file a request for a Zone Change, applicants must complete the Legislative Application Form, submit all required materials, and pay the applicable fee(s). Review of the proposal will include a review and recommendation by the Planning Commission, and the City Council will ultimately make the decision. In addition, another requirement of this application may be a Socio-Economic Cost/Benefit Analysis (prepared by staff) to evaluate the economic effects of the proposal. For further information, please visit our Development Process webpage.
Another type of zone change is an amendment to a development standard, an allowed use, or other text in the Municipal Code. This is referred to as an “Ordinance Text Amendment” and would result in changing that specific development standard citywide for all parcels within that same zone. In addition to the Legislative Application and required fees, the applicant must submit in writing the proposed changes to the text of Title 18 (Zoning Regulations). The review will include the Planning Commission and the City Council.
If a Zone Change or an Ordinance Text Amendment is contemplated, it is recommended that a potential applicant meet with Planning Division staff early (prior to filing a formal application) to meet and discuss the proposal. Go to the Contact Us page for further information.
At the present time, the Planning Division is unable to receive any applications in-person at the One Stop Permit Center, and alternative arrangements have been made so that we can continue to receive all Planning applications in a timely manner. Applicants are able to drop-off or have delivered their complete application package inside the front door at the One Stop Permit Center (in Suite 15-A). Applicants may also call the Planning Division in advance of a delivery, and speak with the Planner on duty so that we know when to expect a delivery.
Prior to Applying: Prior to submitting an application, you should call Planning staff to discuss your project, and we can then confirm the applicable fees and the total amount of payment that will be necessary. You can also discuss the necessary submittal items for your particular project (please refer to the list attached to the Development Application form).
Obtain Invoice: It will help if you complete the Development Application Form or the Legislative Application Form before you call. Staff will ask you several questions regarding the project location (street address and A.P.N.), the applicant’s contact information, the property owner’s contact information, and the project description. Staff will input the information, and generate an invoice for your project and then email the invoice to you. When you receive the invoice, print three copies (two copies to accompany the check that will be submitted for that exact amount, and one copy to accompany the application materials).
Assemble Application Materials: When all application materials have been assembled, everything should be placed together in a large envelope (for smaller applications) or a box such as a banker’s box (for large application materials and full-size plans). Place one copy of the invoice in the envelope or box to identify the project/permit number for that application.
Submit the Application Package: When ready to file your application, your envelope or box of materials will need to be placed inside the door at the One Stop Permit Center in Suite 15-A.
Submit Payment: The check for payment to City of Redlands (attached by paper clip to the two copies of the invoice) will need to be inserted into the secure payment box outside Suite 15-B . We must receive all application materials and the payment at the same time.
Receipt: Planning staff will then receive the envelope or box of application materials, as well as obtain the payment receipt from the Revenue Office and mail the receipt to you at a later date.
Questions? If you have any questions, please feel free to call Planning staff at (909) 798-7555, option 2, during regular business hours. Please note that all Planning Division functions remain available during this time, including processing of entitlement applications, reviewing building permits, and all other services.
Frequently Asked Questions
How do I know if I need a Home Occupation Permit for my business?
If you run a business from your home, then you must obtain a Home Occupation Permit from the Planning Division, regardless of the work involved. Please check with the Planning staff to see if your business qualifies as a Home Occupation. For further information, you may go to the Home Occupations webpage (click here).
I live in a home that is a Heritage Home and want to know if that requires a review from the City regarding my remodel?
The Heritage Award is strictly an Honorary Designation from the Redlands Historical Society. Although obtaining a Heritage Award from the Redlands Historic Society is a prestigious honor, it is not a designation adopted by the City of Redlands. A structure only needs review from the City’s Historic and Scenic Preservation Commission when it is a recognized Resource or Landmark from the City of Redlands. For further information about the City’s historic preservation program (including criteria for Commission review), you may go to the Historic Preservation webpage (click here).
I want to modify the sign for my business and want to know if that requires a permit from the City.
Any modification to your sign, including change of copy needs to be approved by the Development Services Department. Sign regulations are available in RMC Chapter 15.36 - Sign Code (click here).
Are Banners legal in the City of Redlands?
Yes, banners are legal in the City of Redlands. Effective July 2, 1998, a commercial enterprise can apply for a Banner for a period of up to one month, up to four times each year. In order to display a banner, it does require a permit and is subject to certain regulations. Regulations for temporary signs are available in RMC Chapter 15.36 - Sign Code (click here).
I want to build a room addition on my house what do I need to do?
The first thing you should do is to check the zoning requirements. You may do this online, if you wish. First, check the City’s Zoning Map (click here) and find the location of the subject property. Then, you may check the applicable zoning requirements in RMC Title 18 (click here) such as lot coverage, setbacks or yard requirements, and height limits for the specified zone. You may also contact Planing staff over the phone or via email to verify the requirements, if you wish. At the present time, all consultations with Planning and Building staff must be handled over the phone or via email (and cannot be in person at the One Stop Permit Center due to the temporary OSPC closure). Then you need to have plans drawn by a an architect or qualified draftsperson, and submit them to the Building & Safety Division (click here).
How do I obtain copies of the staff reports or minutes from a Planning Commission or City Council Meeting?
If you need copies of minutes or staff reports from a Planning Commission meeting, you can check the City’s website here (click here). If you need further assistance, you may call the Department Secretary (909-798-7555 option 2) and make arrangements to have it e-mailed or mailed.
If you would like to request copies of City Council meeting minutes or staff reports, you may check the City Council agendas website (click here), or for further assistance you may contact the City Clerk’s Office (click here).
I am opposed to a project that is on a future Agenda for the Planning Commission and/or City Council, is there anything I can do?
There are a number of ways to keep yourself informed and present your ideas to the decision-makers. A staff report is prepared for each agenda item, and is available from the agendas website (click here) a minimum of 72 hours prior to a regular public meeting. To present your ideas, you may submit written comments to the Planning Commission (sent via the Planning Division) and/or to the City Council (sent via the City Clerk’s Office) prior to the meeting. You may also attend the meeting in person, and present oral testimony on that agenda item at the public meeting.
Can I purchase the City’s Zoning Map, General Plan Map, or other ordinances?
General Plan maps, the Zoning Map, and many other Planning documents are currently available for free by downloading from the Planning Division’s main webpage (click here). You may also request to purchase documents through the Planning Division. Please call the Planning Division front desk at (909) 798-7555, option 2, for the correct fees. The documents will be mailed (and you must remit payment in the correct amount prior to any documents being mailed).
Ordinances, City Council Resolutions, and other City Council records are maintained by the City Clerk, and may be obtained by contacting the City Clerk’s Office (click here).
My neighbor has a tree that is blocking my view of the mountains, what can I do?
The City does not have any viewshed protection ordinances or similar regulations, nor does it have any ordinance that would limit the growth of trees.