Contact Us

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One  Stop  Permit  Center

Telephone: (909) 798 – 7551, and then press 3 for Planning.

E-mail: (click to send email)

Location: 35 Cajon Street, Suite 15-A, Redlands, CA (click for map)


Planning Counter Hours:
     Monday            8:00 AM to 4:30 PM
     Tuesday           8:00 AM to 4:30 PM
     Wednesday     8:00 AM to 4:30 PM
     Thursday          8:00 AM to 4:30 PM
     Friday                8:00 AM to 4:30 PM on alternating Fridays

City Calendar: To view the calendar showing Civic Center work days, click here: 2023 City Calendar2024 City Calendar.

City offices and the One Stop Permit Center will be closed from Wednesday, December 20th, through Tuesday, January 2nd.  

Image of Civic Center map for One Stop Permit Center


How Can We Help You?

Planning Division staff can provide information for the following items:


  • Land uses for each zone and specific plan
  • Opening or relocating a business in Redlands
  • Zone Clearance Form (for a business license)
  • Building or expanding a business in Redlands


  • Development standards (yards, setbacks, building height, landscape, etc.)
  • Transit Villages Specific Plan
  • East Valley Corridor Specific Plan
  • Other Specific Plans
  • Sign regulations
  • Parking requirements
  • Nonconforming provisions
  • Zoning letters and rebuild letters

Planning permits:

  • Development permits
  • Conditional Use Permits
  • Home Occupation Permits
  • Subdivisions (Parcel Maps and Tract Maps)
  • Planned Residential Developments 
  • Lot Line Adjustments

Development projects (Current Planning): 

  • Current projects and development activity 
  • Development application forms
  • Application fee information
  • California Environmental Quality Act
  • Environmental review and documents

Plans (Long-Range Planning): 

  • 2035 General Plan
  • Housing Element
  • Inclusionary Housing Ordinance
  • Climate Action Plan
  • Redlands Airport Land Use Compatibility Plan

Historic Preservation:

  • Historic preservation program
  • Designating a Historic Property or Landmark
  • Historic Districts in Redlands
  • Mills Act Contract