Contact Us

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One  Stop  Permit  Center

Telephone: (909) 798 – 7551, and then press 3 for Planning.

E-mail: (click to send email)

Location: 35 Cajon Street, Suite 15-A, Redlands, CA (click for map)


Planning Counter Hours:
     Monday            8:00 AM to 4:30 PM
     Tuesday           8:00 AM to 4:30 PM 
     Wednesday     8:00 AM to 4:30 PM  (closed June 19th)
     Thursday          8:00 AM to 4:30 PM
     Friday                8:00 AM to 4:30 PM  (closed on alternating Fridays)

City Calendar: To view the calendar showing Civic Center work days, click here: 2024 City Calendar.

Image of Civic Center map for One Stop Permit Center

How Can We Help You?

Planning Division staff can provide information for the following items:


  • Land uses for each zone and specific plan
  • Opening or relocating a business in Redlands
  • Zone Clearance Form (for a business license)
  • Building or expanding a business in Redlands
  • Temporary Holiday Sales permits
  • Special Event permits


  • Development standards (yards, setbacks, building height, landscape, etc.)
  • Transit Villages Specific Plan
  • East Valley Corridor Specific Plan
  • Other Specific Plans
  • Airport Land Use Compatibility Plan
  • Sign regulations
  • Parking requirements
  • Nonconforming provisions
  • Zoning letters and rebuild letters
  • Alcoholic beverage regulations and permits

Planning permits:

  • Development permits
  • Conditional Use Permits
  • Home Occupation Permits
  • Subdivisions (Parcel Maps and Tract Maps)
  • Planned Residential Developments 
  • Lot Line Adjustments

Development projects (Current Planning): 

  • Current projects and development activity 
  • Development application forms
  • Application fee information
  • California Environmental Quality Act
  • Environmental review and documents

Plans (Long-Range Planning): 

  • 2035 General Plan
  • Housing Element
  • Inclusionary Housing Ordinance
  • Climate Action Plan
  • Redlands Airport Land Use Compatibility Plan

Historic Preservation:

  • Historic preservation program
  • Designating a Historic Property or Landmark
  • Historic Districts in Redlands
  • Mills Act Contract