Please check this page often for updates.

City resumes in-person services, maintains COVID-19 precautions

Following a two-week period in which most City facilities curtailed in-person services in an effort to slow the current COVID-19 surge, all City facilities will reopen to the public beginning Monday morning, Jan. 31.

The City will continue to require masks for anyone inside a City facility and will monitor recommendations from County, State and Federal Public Health agencies to combat the pandemic’s spread.

Throughout the two-week closure, City employees continued to report to work, providing services to residents and customers online, over the phone or by appointment. All essential City services, including public safety, code enforcement, water and wastewater utility services and solid waste collection remained in full operation.

The City Council’s COVID-19 subcommittee comprising Mayor Pro Tem Eddie Tejeda and Council Member Denise Davis continues to meet to provide guidance to City staff.

For information about COVID-19, vaccines and testing, visit or contact the San Bernardino County COVID-19 public information line from 9 a.m. to 5 p.m., Monday through Friday at (909) 387-3911.

Additional information and resources for COVID-19

Same day vaccinations are available through Redlands Community Hospital

Vaccination Information from San Bernardino County

CDPH Updated Guidance for Face Coverings

California Shop Safe Shop Local Campaign

Count of COVID-19 Cases in Redlands and Surrounding Communities

No-cost walk-up testing available by appointment

San Bernardino County COVID-Compliant Business Partnership Program

Business Opening and Operating Guidance

Caring during Covid19: Where to donate and where to find help

A reminder to residents and businesses to continue following public health mandates

Latest Information from the County Public Health Officer

Video Messages from Redlands Mayor Paul W Foster

The Redlands City Council, City Manager, Executive Staff and Emergency Operations staff continue to monitor the COVID-19 pandemic, closely following the recommendations and orders of County, State and Federal Public Health officials. For more information about COVID-19 guidelines, business planning resources, economic resources and local updates, please visit this page frequently.

For the latest information regarding confirmed COVID-19 cases in San Bernardino County, please visit the San Bernardino County Department of Public Health website.

For Further information, Please click on the links below:

COVID-19 Testing Locations

No-cost walk-up testing available by appointment

San Bernardino County Community Drive-Through Events

Redlands Urgent Care open 7-days a week for COVID-19 testing

City Closures and General Information

Utility Customers

We are not accepting payments in person.  Here is information on paying your utility bill.

Late fees, penalties, utility disconnection suspended to June 30

Redlands water is safe to drink

Southern California Gas

SoCal Edison

Business Resources

California Shop Safe Shop Local Campaign

San Bernardino County COVID-Compliant Business Partnership Program

Business Opening and Operating Guidance (Updated Continuously)

Shop It Forward

Guidance to essential businesses for worker and customer safety (April 23rd)

Emergency court rule effectively stops most evictions for duration of emergency (April 13th)

Financial and Technical Assistance Business Resources

Essential Critical Infrastructure Workers (April 28th)

To report potential violations of Public Health orders by businesses

Governor’s Office of Business and Economic Development COVID-19 Resource (Updated Continuously)

Food Resources

Caring During Covid-19: Where to donate and where to find help

Meals for Seniors fund

Redlands Senior Nutrition Program

California Grocers Association Urges Restraint When Grocery Shopping

Redlands Unified School District Free Grab & Go Meals 

Information for Renters

Emergency rent relief available for county residents

Emergency court rule effectively stops most evictions for duration of emergency (April 13th)

Gov. Gavin Newsom’s executive order establishes moratorium on evictions (March 27th)

Education and Child Care resources

Find child care options

RUSD Distance Learning Information

COVID-19 Guidance for Early Learning and Care Programs

How to Help

Caring During Covid-19: Where to donate and where to find help

Donate to Redlands Family Services to help them distribute meals 

Donate to The Boys and Girls Clubs of Greater Redlands-Riverside

Hospitals and Health Services

Redlands Community Hospital

Loma Linda University Medical Center

Mental Health Services

Mapping the Pandemic

City of Redlands COVID-19 Dashboard
John Hopkins World and United States Maps
Redlands Open for Business Map
San Bernardino County Dashboard
Social Distancing Grade by County

COVID-19 Resource Links


World Health Organization (WHO) COVID-19 information

WHO Global Situation Reports


Centers for Disease Control and Prevention (CDC)

CDC Framework for Mitigation

FEMA Coronavirus Rumor Control  

FEMA Coronavirus Rumor Control in Spanish


California Department of Public Health

State of California COVID-19 Website


San Bernardino County Department of Public Health

San Bernardino County COVID-19 Website

San Bernardino County COVID-19 Dashboard

COVID-19 Information Sheets

COVID-19 Fact Sheet COVID-19 Hoja informativa (Español)
Sick with COVID-19 Fact Sheet Enfermo de COVID-19 Hoja informativa (Español)
Stop the spread of germs Detener la propagación de gérmenes (Español)
COVID-19 Symptons


Household Hazardous Waste facility closed due to Covid-19 restrictions

As part of the City of Redlands efforts to reduce the risk and spread of COVID-19, the City of Redlands Household Hazardous Waste Collection Center will remain closed indefinitely. The facility has been closed since the City of Redlands declared a state of emergency on March 16, due to the Covid-19 pandemic.

San Bernardino County residents (including Redlands) can utilize the San Bernardino County facility which is scheduled to reopen for normal business hours beginning May 4, 2020.


A reminder to residents and businesses to continue following public health mandates

Sign in a shop window that reads, "Sorry, we're closed" and text saying, "Slow the Spread of Covid-19"

As the Covid-19 pandemic continues to engulf our country, we feel acutely the effects on the health and safety of our friends and neighbors as well as the economic struggle felt by businesses and employees in Redlands.  With the number of confirmed cases in the county doubling every 10 days and the growing number of deaths from the virus, it is clear that it is not yet time to relax our vigilance.


City partners with local businesses in Shop It Forward campaign

Shop It Forward logo with roses and text saying Helping Redlands Thrive Through Small Business Support

The City of Redlands is partnering with local businesses and the Chamber of Commerce in Shop It Forward, a local campaign encouraging Redlands residents to do their Christmas shopping now, buying gifts and services online from local businesses, paying now for pickup or delivery in December.


City to open limited recreational facilities following county order

Following issuance of a new public health order from the San Bernardino County Department of Public Health on Thursday, the City of Redlands is implementing plans to reopen park and recreational facilities “on a limited scale for passive recreation,” which includes individual activities such as “wildlife observation, walking or hiking, biking … and participating in non-contact sports like golf or tennis with members of their households.”


City of Redlands provides guidance to ‘essential businesses’ for worker and customer safety

In keeping with California law requiring employers to establish and implement injury and illness prevention programs to protect employees from worksite hazards, including infectious diseases, the City of Redlands is providing guidelines to businesses in our community that continue to operate as essential businesses within the state and county public health orders.


County issues new omnibus public health order

(April 18, 2020) In our mission to serve, protect and respect our residents, employees and businesses, the County today enacted an omnibus COVID-19 health order that helps clarify items related to public safety directives.

Highlights of the new order include:

* Face coverings are not required for drivers traveling alone or with members of their households, unless they must lower their windows to interact with someone who is not a member of their household.


Redlands Community Foundation launches Meals for Seniors program

As the Covid-19 pandemic continues, many Redlands senior citizens continue to need assistance.

The Redlands Community Senior Center and Family Services are currently distributing 120 meal packages to seniors every Wednesday at the center.

But the needs of low-income seniors and those at high risk, unable to leave their homes, is growing.

To assist, the City of Redlands Senior Services Division has teamed with the Redlands Community Foundation to establish a “Meals for Seniors Fund.”


County, partners provide more locations for drive-up COVID-19 testing

San Bernardino County residents who display symptoms of COVID-19 including fever, cough and shortness of breath can get tested at five upcoming specimen-collection events through the end of April. 

“We understand the high demand for COVID-19 testing in our county and we are making every effort to organize drive-through events throughout the county,” said Board of Supervisors Chairman Curt Hagman. “We are working closely with state and federal partners and exploring all avenues to increase testing capacity, despite a nationwide challenge with shortage of supplies.”


Parks and trails open to those within walking distance

In keeping with orders issued by the San Bernardino County Department of Public Health on Tuesday, April 7, the City of Redlands has closed or restricted access to parking facilities at all City parks. Under the April 7 order “parking lots at all parks and/or trails shall be closed and shall be accessible only by members of the public within walking distance of the parks and/or trails.”


City to join local churches honoring helpers during pandemic

Image includes graphics of first responders, health care workers and others and information for the Moment at 7 event

Mayor Paul Foster invites Redlands residents to join the City of Redlands and a host of local churches in a “Moment at 7,” honoring health care workers, first responders, grocery store employees and other helpers, beginning at 7 p.m. Sunday, April 12, and continuing each Sunday at 7 p.m. through the end of May.


Children’s Story Time goes virtual during coronavirus closure

While the A.K. Smiley Public Library building is closed to the public during the ongoing Covid 19 crisis, preschool children can still enjoy virtual Story Time every Wednesday at 10:15 a.m. on the library’s Young Readers Room Facebook page.


Statement on RPD enforcement of public health orders requiring face coverings

During the current public health crisis, the Redlands Police Department continues to proactively patrol the City, protecting our residents and businesses, and to respond to calls for service and reports of crime. As always, we will prioritize calls for service based on call volume, available personnel and the severity of the call, with violent crimes, immediate threats and crimes in progress as our top priority.


City Council meetings closed to public during pandemic

Following public health recommendations to limit public gatherings during the Covid-19 pandemic, City Manager Charlie Duggan, acting as the City of Redlands Emergency Services Director has directed that City Council meetings be closed to the public until further notice or until the current local State of Emergency has been lifted. The City Council will continue to meet to conduct essential business.

The order is effective beginning with the Tuesday, April 7, City Council meeting. The City Council will consider an item at that meeting ratifying the decision.


City, Chamber cancel 2020 State of the City event

The City of Redlands and the Redlands Chamber of Commerce have canceled the 2020 State of the City event, originally scheduled for June 12.

“It was a difficult decision, but the right one, said Mayor Paul Foster. “Staff from the City and the Chamber spend a full year planning for this event and many members of our community look forward to being a part of it. It’s an opportunity to share the challenges and successes of the previous year and the plans for the year to come.


Interactive map offers guide to open local businesses

The City of Redlands has launched an interactive map to help residents locate local businesses that are open and providing necessary services available during the current stay-at-home order.

Redlands Open for Business is provided to help Redlands residents access necessary services while supporting local businesses authorized by the State of California to operate during public health stay-at-home orders. The map will be updated as information becomes available.


City skate park, sports courts, playground equipment closed

In an effort to further slow the spread of Covid-19 (novel coronavirus), the City of Redlands on Monday closed and locked the Redlands Skatepark, Redlands Dog Park and all sports courts, including tennis and pickle ball courts. Basketball hoops have also been removed from all outdoor basketball courts at City parks.

In addition, playground equipment at all of the parks has been cordoned off and may not be used.

City parks and trails remain open, however residents are encouraged to avoid gatherings and maintain appropriate social distancing while using the parks.


Redlands Senior Helpline offers resources during pandemic

In response to the impacts of COVID-19 (the novel coronavirus), the City of Redlands has established a senior citizen helpline and website to provide information on local resources available to the community.

The Senior Helpline number is (909) 798-7579. The helpline is available Monday through Friday from 8 a.m. to 5 p.m.

The Never Alone website can be found at

The following is a list of some highlighted resources:


Essential City services will continue following governor’s order

Following Gov. Gavin Newsom’s March 19 order that California residents remain at home, the City of Redlands wants to assure residents that all essential City services, including public safety, water treatment and distribution, wastewater treatment, solid waste pickup, infrastructure maintenance, animal control and other critical services will continue.


A message to our residents

These are turbulent times. The situation is changing daily and the impacts of COVID-19 (the novel coronavirus) and the uncertainty around us only adds to the public health and financial anxiety we are all feeling.

The City Council, City Manager and the staff at the City of Redlands want all of our residents to know that, while many things are different, we are still working hard to provide service to our community and especially to safeguard the public health, safety and welfare of everyone in Redlands.