City Hall Holiday Schedule
Most Redlands City Hall administrative offices will be closed beginning Wednesday, Dec. 22, reopening Monday, Jan. 3. Essential City services, including public safety, Code Enforcement, water and wastewater utility services and solid waste collection will be in full operation. Police and Fire operations will be available as usual.
The City Manager, Assistant City Manager, department directors, City Attorney, Public Information Officer and other executive staff will continue to monitor operations, provide appropriate staff direction and respond to emails and messages as necessary.
City offices, including City Hall, will close at the end of business Tuesday, Dec. 21, and reopen Monday, Jan. 3. The Redlands Community Center, Redlands Community Senior Center, Joslyn Senior Center and Senior Transportation program will also be closed during that time.
The A.K. Smiley Public Library will be closed Dec. 24-26 and will close at 3 p.m. Friday, Dec. 31, and remain closed all day Saturday, Jan. 1.
The Redlands Animal Shelter, Hillside Memorial Park cemetery, Redlands Airport, City parks and water and wastewater treatment facilities will remain open and in operation.
The Fire Department’s Community Risk Reduction Division will be available for emergency inspections Dec. 21-24 and Dec. 28-30. Please call Fire Marshal Chris Jensen at (909) 714-2030 to arrange for an inspection.
For after-hours emergency water and/or wastewater service, please contact the Redlands Police Department at (909) 798-7681. To report missed solid waste collection service or for a solid waste related question, please call (909) 798-7529. Messages will be retrieved daily by 10 a.m.
For any matters pertaining to airfield lighting, signage, or conditions or issues with the airport vehicle gates, please contact the Facilities and Community Services Department at (909) 798-7655 or (909) 798-7573.
There will be no change to the solid waste (trash) collection schedule during the holidays.
Utility bills can be paid using one of the following payment methods:
- Deposit payments in the night drop box located between Customer Service, suite 15A and the Revenue Office, suite 15B;
- Mail payments to PO Box 6903, Redlands CA 92375;
- Make an online payment through your bank (please allow adequate time for payment to arrive by the due date); or
- Make an online payment through InvoiceCloud by calling 1-855-718-1514 or visit www.redlandscustomerservice.org and click on “Pay Online as Guest.” A $3.95 convenience fee is charged by the vendor.
Building inspections will be available on Dec. 20-22 and 28-30. To schedule an inspection, please call (909) 798-7536, ext. 1, or visit https://www.cityofredlands.org/webform/request-building-inspection prior to 4 p.m. the business day before the inspection is needed and leave an inspection request. Leave a message with your name, address, permit number, type of inspection needed along with a phone number where you can be reached.
Inspections for encroachment permits issued by the Municipal Utilities and Engineering Department will be available weekdays with the exception of Friday, Dec. 24. To schedule an inspection, please call (909) 798-7597, Ext. 2, the day before the inspection is needed and leave your inspection request. Leave a message with your name, address or location, permit number, type of inspection needed along with a phone number where you can be reached. Construction inspections will also be available Dec. 27-30.
All City facilities and operations other than Police, Fire and emergency utility services will be closed Dec. 24 and 25 and Jan. 1.