Water main leak may affect up to 23,000 water customers

Image shows a map of the water outage area

City of Redlands water customers are asked to conserve water, especially during the peak morning hours after the City’s Water Division experienced a major leak in a water transmission line at a pumping station near Ford Park Monday, July 13, spilling up to an average of 5 million gallons of water per day.

City crews identified the source of the leak early Tuesday morning as a 16-inch water transmission line, affecting more than 6,000 customer accounts, including approximately 23,000 residents. Customers in the affected area could experience low pressure as a result of the leak. Repairs may take up to several days.

Water reservoirs remain low due to loss of water storage during the main break. Customers are asked to conserve water to ease pressure on the system while repairs are made.

Water quality is currently unaffected, but if water pressure drops below a critical level, boil water notices will be issued.

View a detailed interactive map here

For more information, visit the City of Redlands website at www.cityofredlands.org. An information line has been established for updates at (909) 798-7687.