Community Survey
The Community Survey is closed but watch here for future surveys


The City of Redlands Community Survey data collection phase closed on Sept. 16. Results of the survey will be presented to the Redlands City Council at their Nov. 2 meeting.

During the first weeks of August, the City launched a comprehensive quality of life survey inviting randomly selected residents, representing a cross section of the City’s population, to provide direct input to the local government decision-making process. 

 “We’re very excited to be conducting this survey,” said City Manager Charlie Duggan. “The survey will help our staff and the City Council identify priorities for the community and improve the quality of life in Redlands.”

City staff have worked with independent consultant Polco to develop the survey. The instrument, known as The National Community Survey™, will allow the City to compare results and benchmark residents’ opinions against other communities across the country. The survey will include questions about quality of life, important characteristics of community, services provided by Redlands and priorities for the future. The survey will be available online in English and Spanish.

Redlands Mayor Paul Barich hopes all residents will participate in this survey. “Redlands is a great community and the results of this survey will help us make it even better. I encourage everyone living in the City to take the survey and help us chart our community’s future.”

The survey closed on Sept. 16. Results will be presented to the City Council and the public on Nov. 2.

Residents with questions about the survey may contact Public Information Officer Carl Baker by phone at (909) 798-7633 or by email at

About The National Community Survey™ (The NCS™): The NCS was among the first scientific surveys developed to gather resident opinion on a range of community issues, and has been used in more than 350 jurisdictions across 46 states. The NCS is a cost-effective survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting. The NCS is the only resident survey endorsed by the International City/County Management Association and the National League of Cities.

About Polco: ( Polco was developed to quickly deploy and analyze surveys online, providing the agility to gather critical information from community stakeholders throughout the nation. The company has created tools for governments, economic development organizations and nonprofits to measure community livability. Respondents to The NCS are asked to join the City’s Polco panel to see the survey results and continue to engage with the City on future research.