After Hours Emergency Contact Information

To report an emergency requiring Police or Fire services - dial 9-1-1

Normal business hours are Monday through Thursday, and every other Friday from 7:30 am to 5:30 pm. In an effort to provide outstanding service to our community, City staff are now available after hours to receive reports of City service emergencies.

To report Water or Sewer service concerns, contact the Redlands Police Department Non-Emergency Dispatch (909)-798-7681

To report other City service emergency concerns (909)-335-4702

The on-call City staff person will take your report and contact the appropriate City staff to address your concern.

If you receive a voice message prompt, please leave a message with your concern, including your name, phone number and location address. Your call will be returned within one hour.

Report a Non-Emergency Service Concern:
Street Lights
Traffic Signals
Parks Maintenance
Debris in Streets
Pot Holes/Roadways
Storm Drains
Street Signs/Roadway Markings
Palm Fronds Obstructing Roadways
Normal Business Hours (909)-798-7655 or email
After Hours (909)-335-4702

Water Service Concern
Sewer Service Concern
Normal Business Hours (909)-798-7516
After Hours (909)-798-7681

Solid Waste/Missed Collection
Normal Business Hours (909)-798-7529

Solid Waste Concerns
Normal Business Hours (909)-798-7529
After Hours (909)-798-7681