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Home | Municipal Utilities & Engineering | Water and Waste Water | Waste Water Treatment

Waste Water Questions

Sewage is backing up into my home, what should I do?

 

If there is sewage backing up into your home (shower, toilet, sink, etc.) you should telephone the Customer Service Department immediately at (909) 798-7516. Office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

 

After-hours and weekends you should telephone (909) 798-7681. We will need to have your Name, Address and Telephone Number where you can be reached. The City's sewer line maintenance crew will respond as soon as possible to see if there is a blockage in the City's sewer main. If a blockage does not exist in the sewer main you may be advised to call a plumber to investigate a possible blockage in your sewer lateral.

 

Sewage is flowing from a manhole, what should I do?

 

Note the location of the sewer manhole, the street it is on, and the nearest cross street and call Customer Service immediately at (909) 798-7516 between 7:30 a.m. and 5:30 p.m. Monday through Friday (closed alternating Fridays) to report the problem.

The City's sewer line maintenance crew will respond to this location as soon as possible to investigate the problem and clear the sewer main as necessary. After-hours and weekends you should telephone (909) 798-7681.

There is a strong sewer smell in the area of my business/home, what should I do?

You should telephone the Customer Service Department immediately at (909) 798-7516. The office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone 798-7681. We will need your Name (or the Name of Business if applicable), Address and Telephone Number and the City's sewer line maintenance crew will respond to investigate the suspicious odor as soon as possible.

My neighbor’s sewer pipe is broken and raw sewage is flowing into their yard, what should I do?

This problem is handled by the Building and Safety Division and Code Enforcement Division of the City. To report a problem to Building and Safety call (909) 798-7536. To report a problem to Code Enforcement call (909) 335-4726. The office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone 798-7681.

A manhole cover is missing or ajar in the street, what should I do?

You should telephone the Customer Service Department immediately at (909) 798-7516 between 7:30 a.m. and 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone (909) 798-7681. You will need to provide us with the location of the sewer manhole, street and nearest cross street. The City's sewer line maintenance crew will respond to the location as soon as possible to investigate the problem.

City Calendar

City Hall is closed every
other Friday.  Check the
calendar for closed Fridays.

2013 City Hall Calendar

City Hall Hours:
7:30 am to 5:30 pm

Upcoming

Yesterday

  1. Market Night
    • Start time: 06:00pm
    • End date: Thursday, May 23rd
    • End time: 09:00pm

    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Today

  1. City Hall Closed
    • Start time: 07:30am
    • End date: Friday, May 24th
    • End time: 05:30pm

    • Extended service hours are offered in order for the public to conduct City business before and after traditional business hours. City staff is available 9 hours a day to serve you. City Hall offices are closed every other Friday.

    • View this event in Google Calendar

Tomorrow

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, May 25th
    • End time: 11:00am

    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Household Hazardous Waste collection
    • Start time: 09:30am
    • End date: Saturday, May 25th
    • End time: 12:30pm

    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

    • View this event in Google Calendar
  3. Redlands Festival of Arts
    • Start time: 10:00am
    • End date: Saturday, May 25th
    • End time: 05:00pm

    • Huge art show with more than 100 artists exhibiting, music, theatrical readings, food trucks, wine and beer garden.

      Admission is free.

      10 am to 5 pm Saturday, May 25

      Noon to 5 pm Sunday, May 26

    • View this event in Google Calendar

Sunday, May 26th

  1. LIBRARY CLOSED
  2. Redlands Festival of Arts
    • Start time: 12:00pm
    • End date: Sunday, May 26th
    • End time: 05:00pm

    • Huge art show with more than 100 artists exhibiting, music, theatrical readings, food trucks, wine and beer garden.

      Admission is free.

      10 am to 5 pm Saturday, May 25

      Noon to 5 pm Sunday, May 26

    • View this event in Google Calendar

Monday, May 27th

  1. LIBRARY CLOSED
  2. City Hall Closed
  3. Environmental Review Committee

Tuesday, May 28th

  1. Planning Commission Meeting
  2. Special City Council Meeting - Budget Workshop

Wednesday, May 29th

  1. Special City Council Meeting - Budget Workshop
    • Start time: 04:30pm
    • End date: Wednesday, May 29th
    • End time: 07:30pm

    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, May 29th
    • End time: 08:30pm

    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Thursday, May 30th

  1. Market Night
    • Start time: 06:00pm
    • End date: Thursday, May 30th
    • End time: 09:00pm

    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Saturday, June 1st

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, June 1st
    • End time: 11:00am

    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Household Hazardous Waste collection
    • Start time: 09:30am
    • End date: Saturday, June 1st
    • End time: 12:30pm

    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

    • View this event in Google Calendar

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