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Redlands 311 App

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Sewage is backing up into my home, what should I do?

 

If there is sewage backing up into your home (shower, toilet, sink, etc.) you should telephone the Customer Service Department immediately at (909) 798-7516. Office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

 

After-hours and weekends you should telephone (909) 798-7681. We will need to have your Name, Address and Telephone Number where you can be reached. The City's sewer line maintenance crew will respond as soon as possible to see if there is a blockage in the City's sewer main. If a blockage does not exist in the sewer main you may be advised to call a plumber to investigate a possible blockage in your sewer lateral.

 

Sewage is flowing from a manhole, what should I do?

 

Note the location of the sewer manhole, the street it is on, and the nearest cross street and call Customer Service immediately at (909) 798-7516 between 7:30 a.m. and 5:30 p.m. Monday through Friday (closed alternating Fridays) to report the problem.

The City's sewer line maintenance crew will respond to this location as soon as possible to investigate the problem and clear the sewer main as necessary. After-hours and weekends you should telephone (909) 798-7681.

There is a strong sewer smell in the area of my business/home, what should I do?

You should telephone the Customer Service Department immediately at (909) 798-7516. The office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone 798-7681. We will need your Name (or the Name of Business if applicable), Address and Telephone Number and the City's sewer line maintenance crew will respond to investigate the suspicious odor as soon as possible.

My neighbor’s sewer pipe is broken and raw sewage is flowing into their yard, what should I do?

This problem is handled by the Building and Safety Division and Code Enforcement Division of the City. To report a problem to Building and Safety call (909) 798-7536. To report a problem to Code Enforcement call (909) 335-4726. The office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone 798-7681.

A manhole cover is missing or ajar in the street, what should I do?

You should telephone the Customer Service Department immediately at (909) 798-7516 between 7:30 a.m. and 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone (909) 798-7681. You will need to provide us with the location of the sewer manhole, street and nearest cross street. The City's sewer line maintenance crew will respond to the location as soon as possible to investigate the problem.

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City Calendar

City Hall is closed every
other Friday.  Check the
calendar for closed Fridays.

2014 City Hall Calendar

City Hall Hours:
7:30 am to 5:30 pm

Events Calendar

 

Upcoming

Today

  1. Summer Reading Program #6
    • Start time: 01:00pm
    • End date: Tuesday, July 29th
    • End time: 02:00pm
    • "The Bubble Chef" will be our guest today in the Contemporary Club as she 'cooks' up some scientific concoctions on stage. Come prepared to be wowed!

    • View this event in Google Calendar
  2. Chinese Story Time
    • Start time: 05:45pm
    • End date: Tuesday, July 29th
    • End time: 06:15pm
    • Join us in the Story corner of the Young Readers' Room for Chinese/Mandarin songs and stories.

    • View this event in Google Calendar

Tomorrow

  1. Preschool Story Time
    • Start time: 10:15am
    • End date: Wednesday, July 30th
    • End time: 10:45am
    • Come join in the fun of stories and songs and meet new friends! Join us in the Assembly Room each Wednesday morning at 10:15 a.m.

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, July 30th
    • End time: 08:30pm
    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Thursday, July 31st

  1. Tiny Tot Story Time
    • Start time: 10:40am
    • End date: Thursday, July 31st
    • End time: 10:55am
    • Join us in the Assembly Room each Thursday morning for great songs, and stories!

    • View this event in Google Calendar
  2. Market Night
    • Start time: 06:00pm
    • End date: Thursday, July 31st
    • End time: 09:00pm
    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Friday, August 1st

  1. City Hall Closed
    • Extended service hours are offered in order for the public to conduct City business before and after traditional business hours. City staff is available 9 hours a day to serve you. City Hall offices are closed every other Friday.

    • View this event in Google Calendar

Saturday, August 2nd

  1. Celebration of Healthy Living - Saturday Morning Farmers' Market
    • Start time: 08:00am
    • End date: Saturday, August 2nd
    • End time: 12:00pm
    • To kick off the City's new SNAP/EBT electronic benefits capability at the Saturday Morning Farmers' Market and as part of the City’s Healthy Redlands initiative, the City of Redlands is sponsoring a Celebration of Healthy Living at the Saturday Morning Farmers' Market in Ed Hales Park from 8 a.m. to noon Saturday, Aug. 2.

      This free event will include composting with worms, gardening and water conservation demonstrations; cooking demonstrations; information on healthy nutrition, physical activity, and health care programs; as well as free face-painting for kids, games and prizes. The Saturday Farmers' Market is located in the City parking lot adjacent to Ed Hales Park south of Redlands Boulevard between Fifth and Sixth streets.

      Presentations on the stage at Ed Hales Park will include:

      Zumba Fitness for Adults at 8:45 a.m.
      Zumba Fitness for Youth at 9:30 a.m.
      Tai Chi at 10:15 a.m.
      Tumbling for Fun at 11 a.m.

      Free shuttle service will be available every 30 minutes from the Redlands Community Center at 111 W. Lugonia Ave. to the Farmers Market.

      Additional participants and presenters include:

      The Cooking Block - Cooking Classes and C.E.N.T.E.R. Management Program
      UCCE Master Gardener Demonstrations - Container Herb Gardening and Vermi-composting (composting with worms!)
      San Bernardino Master Food Preservers
      Molina Health Care - Managing Your Health Care Needs
      YMCA of the East Valley - Youth Development and Healthy Living Programs
      Redlands Community Hospital - Health Education Programs
      Building A Generation - Family Resource Center
      Social Action Community Health Services - Low Cost Health Care Programs
      IEHP - Super Hero Nutricia Fighting Childhood Obesity!
      County of San Bernardino - Children & Family Services Programs
      City of Redlands - Water Efficient Gardening
      County of San Bernardino - Nutrition Programs
      County of San Bernardino - Transitional Assistance Department-SNAP/EBT
      City of Redlands - Saturday Morning Farmers’ Market
      County of San Bernardino - Women, Infants and Children (WIC) Program

    • View this event in Google Calendar
  2. Household Hazardous Waste Collection site
    • Start time: 09:30am
    • End date: Saturday, August 2nd
    • End time: 12:30pm
    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

      The site does not accept business waste, radioactive wastes, medical waste, explosives, reactives, or asbestos.

    • View this event in Google Calendar
  3. Spanish Story Time
    • Start time: 10:15am
    • End date: Saturday, August 2nd
    • End time: 10:45am
    • Join us in the story corner of the Young Readers' Room and enjoy stories and songs in Spanish!

    • View this event in Google Calendar

Monday, August 4th

  1. Environmental Review Committee
  2. Tango classes
    • Start time: 06:45pm
    • End date: Monday, August 4th
    • End time: 08:00pm
    • Tango Classes to begin at the Redlands Community Center

      Come and enjoy tango lessons in a comfortable and fun setting. Tango lessons will be taught on Mondays beginning Aug. 4 through Aug. 25. Class runs from 6:45 to 8 p.m. Registration fee is $8 per person; partners are not required.

      Space is limited, so sign up today at the Redlands Community Center or online at www.cityofredlands.org/recreation/classes. For more information, please call Joe Sidor at (909) 792-6076.

      All classes are held at the Redlands Community Center multipurpose room. The Redlands Community Center is located at 111 W. Lugonia Ave. For more information, please call the Redlands Community Center at (909) 798-7572.

    • View this event in Google Calendar

Tuesday, August 5th

  1. Summer Reading Program #7
    • Start time: 01:00pm
    • End date: Tuesday, August 5th
    • End time: 02:00pm
    • Our final act of the summer will be One World, One Rhythm. Join us in the Contemporary Club for a musical adventure with these great musicians.

    • View this event in Google Calendar
  2. Summer Reading Program Finale
    • Start time: 02:00pm
    • End date: Tuesday, August 5th
    • End time: 03:00pm
    • The In-N-Out Food Truck will be here for our Grand Finale to serve lunch to all of our Summer Reading participants. This will be a first come, first serve event. There will be a grilled cheese sandwich option for those who are vegetarians.

    • View this event in Google Calendar
  3. City Council Closed Session Meeting
    • Start time: 05:00pm
    • End date: Tuesday, August 5th
    • End time: 06:00pm
    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar
  4. Chinese Story Time
    • Start time: 05:45pm
    • End date: Tuesday, August 5th
    • End time: 06:15pm
    • Join us in the Story corner of the Young Readers' Room for Chinese/Mandarin songs and stories.

    • View this event in Google Calendar
  5. City Council Meeting
    • Start time: 06:00pm
    • End date: Tuesday, August 5th
    • End time: 08:00pm
    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar

Wednesday, August 6th

  1. Preschool Story Time
    • Start time: 10:15am
    • End date: Wednesday, August 6th
    • End time: 10:45am
    • Come join in the fun of stories and songs and meet new friends! Join us in the Assembly Room each Wednesday morning at 10:15 a.m.

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, August 6th
    • End time: 08:30pm
    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Thursday, August 7th

  1. Tiny Tot Story Time
    • Start time: 10:40am
    • End date: Thursday, August 7th
    • End time: 10:55am
    • Join us in the Assembly Room each Thursday morning for great songs, and stories!

    • View this event in Google Calendar

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