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The Code Enforcement Division is dedicated to enhancing the quality of life for the citizens of Redlands by enforcing local Building, Zoning and Public Nuisance Ordinances. Code Enforcement is responsible for enforcing codes which address public health and safety issues, including regulations related to rubbish, garbage, specific nuisances, removal of vegetation, zoning, housing, dangerous buildings, and inoperable and unlicensed vehicles on private property. Enforcement actions are taken in response to requests for action received from citizens.

Click below to view the brochure regarding the Rental Property Program:

       Inside page HERE

       Outside page HERE

Code Enforcement Contacts

Report Line (909) 335-4737
Olivia Alexis Gonzales, Code Enforcement Officer 

909-335-4737 x 2

City of Redlands Police


Code Enforcement Zones Map with Contact Information


The Quality of Life Department Code Violation Process

Who are the Enforcement Officers?

What is the process?

Potential costs to violators?


This is a review of the code violation process and how the general public can become more aware of the steps which are necessary to have violations corrected.



An enforcement officer is any city employee or agent of the city with the authority to enforce any provision of the Redlands Municipal Code (RMC) including, but not limited to, the city attorney, community development director, animal control officer, code enforcement officer, NPDES inspector, any fire official or police officer, any of their respective designees (Ord. 2531 § 1, 2003). While all enforce the RMC, most of the enforcement activity is carried out by code enforcement officers. The code enforcement division currently consists of two, full time code officers.




General enforcement practices include educational contact and warning, except when life and safety issues are present. When initial efforts fail to achieve compliance, three primary tools for code enforcement are used: Criminal, Civil, and Administrative.


  • Complaint 


Code Enforcement in the City of Redlands is primarily a complaint-driven process but violations that are noted by City staff will be in investigated and considered for enforcement action on case-by-case basis. After a complaint is made, the information provided is entered into our records for tracking.  An inspection is scheduled.


  • Inspection


The code enforcement officer goes to the property, attempts to make contact with the residents to inform them the purpose of visit.  The resident has the right to deny access to the property.  If they do, our investigation will be limited to what can be viewed from the street or public sidewalk/area. 


If the complaint can not be verified, the investigation comes to an end and the case is closed.  If the complaint appears valid, the code enforcement officer may take photographs and makes notes to document what they witnessed.


  • Notification


A formal written Notice of Violation (NOV) will be prepared and mailed to the property owner and/or resident(s).  This NOV provides a period for which the responsible person(s) are to bring the property into compliance. 


  • Compliance or Citation


Our preference is for the resident to comply voluntarily.  Occasionally our efforts result in a “quick fix” but this is the exception.  Upon expiration of the Notice of Violation (15 days from the date of mailing of the violation), a final inspection of the property will be conducted.  At this time, should there be a failure in compliance; an Administrative Citation will be issued to all responsible parties (Property owner(s) and/or residents/tenants).  (Note: a continuing violation of any provision of this code constitutes a separate and distinct violation each and every day that the violation exists) The City may collect any past due administrative citation fine, including a late payment fine at the legal rate of interest compounding monthly and costs of collection by all available legal means.  The fines levied by administrative citation, or by administrative hearing order, constitute a special assessment against each lot or parcel of land upon which the violation existed, and as thus made and confirmed shall also become the personal obligation of each lot or parcel of land.  If a full compliance is verified, the case will be noted and closed accordingly. 


Some violations that may require a more involved resolution are given a compliance date that is appropriate given the situation and its complexity.   


Criminal Remedies: Current criminal remedies include infraction and misdemeanor prosecutions in Municipal Court. An infraction conviction can result in a fine. Misdemeanor prosecutions of the municipal codes are rare and provide up to six months of jail time. Infraction citations (a court action resulting in a fine) are currently used as a final tool for obtaining compliance.


Civil Remedies: Civil remedies are civil injunctions, or court orders, obtained from a Superior Court, that require a specified action by the violator to correct a code violation. An injunction can compel a party to correct a zoning violation or fix unsafe building conditions and may result in severe penalties if the court order is violated.


Administrative Remedies: Administrative remedies include Administrative Citations and referrals to the Nuisance Abatement Board.  Administrative Citations may be appealed to an Administrative Hearing Officer while the Nuisance Abatement Board has the authority to order the nuisance abated. This administrative step occurs before the involvement of the City Attorney, providing a service to the community and saving time and expenses for the City.


Potential Costs

  • Fines:


Any violation of this code that is punishable as an infraction shall be subject to a fine in the following amounts:

A fine not exceeding one hundred dollars ($100.00) per code provision violated for the first administrative citation;

A fine not exceeding two hundred ($200.00) per code provision violated for a second administrative citation for violation of the same code provision issued within a twelve (12) month period; and

A fine not exceeding five hundred dollars ($500.00) per code violated in any subsequent administrative citation issued for violation of the same code provision within a twelve (12) month period. 

Any violation of this code that is punishable as a misdemeanor shall be subject to a fine not to exceed one thousand ($1,000.00) per code provision violated. (ord 2718s4,2009)




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