Community Policing Bureau

 

Redlands Police Department Annex
30 Cajon St., Redlands CA 92373
Mailing Address: P.O. Box 1025 , Redlands CA 92373
(909) 798-7681• Fax (909) 798-7648

Lt. Travis Martinez, Bureau Commander (909) 798-7612

Sgt Jeremy Floyd, Bureau Supervisor (909) 798-7610 ext 1

Ofc. Steve Smith, Downtown Community Policing

Ofc. Elyzabeth Green  111 W. Lugonia Avenue (909) 798-7534 ext 2

William Miller, ACO Supervisor  504 N. Kansas (909)798-7644

 

The Community Policing Bureau is comprised of the Traffic Division, Community Policing Division, Volunteers, Parking Control, Camera Operators, and Animal Control. Each one of the six patrol teams has a designated traffic officer that is responsible for investigating major traffic collisions and conducting traffic enforcement as time permits. The Redlands Police Department currently has over 170 volunteers serving in several assignments including Citizen Volunteer Patrol, Citizen Volunteer Park Ranger, airplane pilots, administrative volunteers, Police Reserve Force, Police Explorers, and Investigations. The Department currently employees two parking control officers who perform a variety of assignments. The Animal Control Department has two full-time employees, one part-time employees, and several volunteers that work towards completing their mission.

Community Policing and Problem Solving is a department-wide philosophy and strategy that places major emphasis on the interaction, cooperation, and collaboration of its personnel with the city’s residential and business communities. It is a proactive strategy that seeks to prevent crime before it can occur, and involve the community in problem solving through partnerships and other collaborative activities. Every member of the Redlands Police Department performs his or her duties and responsibilities in the context of the community policing philosophy. In addition, there are two designated Community Policing Officers. These officers work out of two Community Policing Stations located in strategic areas within the city and are responsible for coordinating appropriate police response, tailored to the unique neighborhoods and commercial areas they serve. Their response is designed to provide long-term solutions to the causes of crime, fear and those issues affecting the quality of life. Specific community policing activities include neighborhood clean-ups, liaison with landlord/tenant groups, annual kids Christmas party and solving localized criminal or traffic problems. Within the community, the success of community policing has kept the crime rate in Redlands one of the lowest in San Bernardino County.

Frequently Asked Questions

Does RPD conduct training for Neighborhood Watch Programs?

Yes.  If a community is interested in establishing a neighborhood watch program, you can contact Ofc. Green at 798-7534 ext 2.

How do I get involved in the multi-crime free housing program?

Contact Rick Strobaugh at 798-7609 ext 1
   

Animal Control

William Miller, ACO Supervisor   (909)798-7644

 The Animal Control Bureau enforces State and Federal animal laws and City Municipal Codes and provides a variety of services to meet the needs of the community and welfare of animals.  The Animal Control Officer of this bureau is responsible for handling stray animals loose on the City streets, animal disturbance calls, reports of injured or aggressive animals, and animals receiving fatal injuries.  The Animal Control Bureau also quarantines animals after reported animal bites, investigates reports of animal abuse, and temporarily provides shelter to neglected livestock and injured wildlife.  Field animal control services are provided to Redlands citizens five days a week.  The animal shelter is open Tuesday through Saturday for adoptions and animal turn-ins.

 

Frequently Asked Questions

Where are you located?

The shelter is located at 504 N. Kansas Street (corner of Park and Kansas). This is between Tennessee and Alabama. 1 street south of Redlands Boulevard.

What are your hours?

The shelter hours are Tuesday through Friday from 10 a.m. to 5 p.m., Saturday from 10 a.m. to 4 p.m. and closed on Sundays and Mondays. Telephones are answered Tuesday through Friday from 10:30 a.m. to 5:00 p.m. and Saturday from 10 a.m. to 4 p.m. If you have an emergency after hours, you may call the Redlands Police Department at 798-7681.

When is an Animal Control Officer available?

Animal Control Officers are available to respond to calls from 8 a.m. to 5 p.m. Tuesday through Saturday. You may reach them by calling the shelter or the Redlands Police Department at 798-7681 if you have an animal emergency and the shelter is closed.

I've lost my pet, can you help me?

Pet owners are encouraged to come into the shelter to identify their lost animals. Many animal descriptions are in the eye of the beholder. The animal you describe may not be as we see the animal. Opinions differ in describing animals. Only you can positively identify your pet if it is not wearing identification, and remember tags can come loose and fall off. We also have a lost/found book that you should place your information in. This may help us reunite you and your pet.

Are you a no kill shelter?

No. We accept all animals into this facility. This means we receive sick, terminally ill, injured and aggressive animals and those with behavioral problems. Many of these animals are not suitable for adoption so they are humanely put to sleep.

Can I have my animal spayed or neutered at your shelter?

We do not have a surgical ward at the shelter so we cannot offer surgeries. We do have a spay and neuter program in which all dogs and cats two months or older at time of adoption are sent out to area veterinarians to be spayed or neutered.

Can you vaccinate my dog or cat?

We do not offer vaccinations to the public. You may obtain your pet’s vaccinations from any vet. We do vaccinate all animals impounded at the shelter for their protection.

I have found an animal but I don't want to turn it over to you, what should I do?

You are required to notify the animal shelter so that staff can place the description and other information about the animal in the lost/found book. You are also required to place an ad in the newspaper, which they will run for free, advertising the found animal. You must make an honest attempt to locate the owner.

How do you put animals to sleep?

We euthanize all animals by lethal injection. Two staff members are involved in the process. One person to hold and comfort the animal, the other to inject the drug. This is the most humane method to put an animal to sleep.

Do you board animals?

We are not a boarding facility. We can direct you to professional boarding facilities in the area.

Do you take credit or ATM cards?
The shelter is not set up to accept these types of transactions. We do accept cash or checks.

I need to give up my pet but I don't want to release it to you, can you help?

We can offer alternative resources to you. We have a network of rescue groups that may be able to assist you in finding your animal a new home.

What can I do about barking dogs?

The City has an ordinance pertaining to noisy animals. There is a procedure in place to assist you in resolving your complaint. Call animal control for assistance.

What can I do about feral or stray cats in my neighborhood?

If you know that these cats do not belong to anyone, you may rent a humane cat trap from the shelter and trap the cats. You may either bring them into the shelter or call animal control for pick up.

Wildlife is coming into my yard, can you help me?

Yes! The shelter offers written material that may help you better understand the wildlife you share your community with. We can assist you in learning how to deter the wild animals from your property, allowing them to continue to survive in the area. You may learn to enjoy and appreciate the wildlife we have.

If I release my animal to you, can you guarantee an adoption?
Unfortunately we are not in control of what the public is looking to adopt. We certainly hope for the best for all of our animals, but cannot guarantee any particular animal will be adopted.

*If you have any animal related questions, please do not hesitate to call our shelter. We will attempt to assist you in answering your questions or giving you other resources that may help.

 

Traffic Division

 Sgt Jeremy Floyd, Bureau Supervisor 798-7610 ext 1

The Traffic Safety Unit is comprised of one Police Sergeant and six traffic officers who are responsible for traffic enforcement and traffic collision investigation involving fatalities and major injury crashes.  The traffic officers do not solely investigate traffic related incidents.  These six officers are actually members of a patrol team that possess expertise in investigating traffic related matters.  The Sergeant manages all the OTS (Office of Traffic Safety) grants which encompass sobriety checkpoints, Click It or Ticket, additional traffic enforcement and DUI saturation patrols during special events and holidays.  The Parking Control Unit is a sub-group of the Traffic Safety Unit and consists of two full-time officers. These officers are primarily responsible for enforcing parking regulations in the downtown area, however, the two parking control officers also respond to parking related complaints in other areas of the City as well as handle other non-parking related activity as the need arises.    In addition to traffic duties, the police sergeant and two parking control officers organize traffic flow for all the special events in town such as the Christmas Parade, Redlands Bicycle Classic, Run Through Redlands, Lincoln Pilgrimage Parade, RHS and REV graduation ceremonies, several triathlon/5-10 K runs and approximately thirty additional special events that are held on weekends that require some sort of traffic control.  The police sergeant also supervises all Citizen Volunteer Patrol members and our Park Rangers.

 

Frequently Asked Questions

 

 What do I do if I receive a traffic ticket?

You are required to appear at court for a misdemeanor violation. For all violations, your court date/time/place are noted on the front of your notice to appear (citation). Have the citation with you when contacting the court. In all infraction cases, you must do one or more of the following for each violation:

• Pay the fine (bail)
• Correct the violation (traffic cases, when applicable)
• Appear in court
• Request traffic school (traffic cases, when applicable)
• Contest the violation
• Request trial by written declaration (traffic cases)

If you do not do one of the above actions, then a “failure to appear” charge will be filed against you and your driver’s license may be withheld, suspended or revoked. In some courts you may be charged an amount in addition to the bail amount and the case may be turned over to a collection agency.

If you do NOT contest the violation:

• Pay the bail amount: Contact the court for bail information. You will not have to appear in court. You will be convicted of the violation, and it will appear on your record at the Department of Motor Vehicles (DMV). A point count may be charged to your DMV record and your insurance may be adversely affected.
• Traffic school:You may be able to avoid the point count by completing traffic school. You must pay the bail amount, and you may have to pay other fees. After you attend traffic school, the violation will be dismissed and the point count will not be added to your DMV record. Contact the court to request traffic school.
• Correctable violations: If the “Yes” box is checked on the front of your ticket, the violation is correctable. Upon correction of the violation, have a law enforcement officer or an authorized inspection/installation station agent sign the back of your citation. Registration and driver’s license violations may also be certified as corrected at an office of the DMV or by any clerk or deputy clerk of the court. The violation will be dismissed only upon (1) your showing or mailing to the court evidence of financial responsibility valid at the time your notice to appear was issued, and (2) your payment of a transaction fee.

Make your check or money order payable to “Clerk of the Court.” Write your citation number and driver’s license number on your check or money order. You may pay in person, by mail, or by phone.

For information on paying your traffic ticket online, click here.

How do I contest a traffic ticket?

If you choose to contest a traffic violation, you must do one of the following:

• For a court trial: Send a certified or registered letter postmarked no later than five days prior to the appearance date on your citation or come to the court by the appearance date to request a court trial on a future date when an officer and any witnesses will be present. You will be required to submit the bail amount.

OR

• For a trial by written declaration: Send a certified or registered letter postmarked not later than five days prior to the appearance date on your citation or come to the court on or before the appearance date to request a trial by written declaration. Submit the bail amount. You will be given forms to allow you to write a statement and to submit other evidence without appearing in court. An officer will also submit a statement. The judicial office will consider the evidence and decide the case.

Where to appear or call:

• Juvenile Traffic Referee – San Bernardino County, 175 W. Fifth St., San Bernardino, CA 92415 (909) 383-5291
• Central Division – San Bernardino County, 351 N. Arrowhead Ave., San Bernardino, CA 92415 (909) 384-1886

I was cited by the CHP for tinted windows. Can I come to the Redlands Police Department to have the ticket signed off once the tint is removed?

No. Citations issued by the CHP for violations which require a correction must be signed off by a CHP officer. CHP citations may be signed off at the San Bernardino CHP office located at 2211 Western Ave., San Bernardino. (909) 383-4247.

 

 

My son just received a motorized scooter as a gift. Where can he ride it?

Motorized scooters are legal to ride on the street ONLY under the following conditions:

1. The rider must be 16 years of age or older.
2. The rider must wear an approved, properly fitted bicycle helmet.
3. The scooter must be equipped with a properly working, rider activated brake on at least one wheel.
4. The scooter may not be driven on any street with a speed limit in excess of 25 MPH.
5. No passengers are permitted.
6. The scooter may not be driven on a sidewalk except to enter/exit a driveway.

Can my children ride in the back of my pickup truck if it has a camper shell?

No one is permitted to ride in the back of a pickup or flatbed truck under any circumstances unless secured with a restraint device that meets or exceeds federal motor vehicle safety standards. The restraint device would have to be a seatbelt system which was installed by the manufacturer, dealer or other approved aftermarket installer.

What are the regulations for inoperable vehicles?

After 72 consecutive hours, an inoperable vehicle, on private or public property, must be relocated to a garage or other enclosed area out of public view. 

Can I park my vehicle on the street?

Yes.  However vehicles parked on the street must be licensed and operable, and cannot be left in one location for more than 72 consecutive hours (3 days). 
*Please note that vehicles should be parked so they do not block or partially block the sidewalk or driveway.

Can I park my vehicle on my front lawn?

No.  When people use their lawns for parking, they compact the soil, damage the landscaping, and detract from the visual appearance of their property and the neighborhood.  Furthermore, when people park on the lawn, oils and fluids from their vehicles can seep into the ground and create a potential environmental problem. All vehicles must be parked on a permanent paved surface such as asphalt, Portland Cement or other approved stabilized permanent surface.  The entire vehicle must be parked on a permanent paved surface, not just the tires.  Vehicle owners who continue to park on the front lawn, after being notified that it is unlawful to do so, will be subject to a City citation.

Where can I park my boat or recreational vehicle?

You can park your boat or recreational vehicle in any location where you would normally park your car.  It must be a permanent paved surface, and neither the boat nor recreational vehicle should block any driveway.  They both should be licensed and operable.  Boats should be stored on a trailer, which is operable and registered.  The boat must also be covered. 

Can I live in my recreational vehicle?

No.  It is unlawful for anyone to live in a recreational vehicle parked on any public property such as the street, park, alley, public parking lot or any other public way.  The same regulation applies to private property.  On occasion the City grants permission to property owners who request to have a caretaker on their property on a temporary basis.  Guests of city residents are allowed to stay in their recreational vehicle for up to 48 consecutive hours, when parked in close proximity to the resident’s dwelling.

Can the City abate an abandoned vehicle?

Yes.  If a vehicle is abandoned or inoperable, the City can remove the vehicle through an abatement process.  Once a vehicle has been abated, the owner cannot reclaim it.

Can I park my vehicle on the public street with a "For Sale" sign?

NO.  It is unlawful for any person to park a vehicle upon any public roadway for the purpose of displaying such vehicle for sale, washing, greasing or repairing such vehicle, except repairing necessitated by an emergency.

 

Volunteers

 Sgt Jeremy Floyd, Bureau Supervisor 798-7610 ext 1

The Department also has a Citizen Volunteer Patrol (CVP) unit consisting of over 62 hard working men and women.  After a person successfully completes the application process to join the CVP program, they spend 54 hours of department training.  This intensive training gives them an understanding of the various components of the department and the expectations of the community.  After their initial training the CVPs patrol the City in specially marked patrol units.  During 2011, CVP members donated approximately 21,000 hours.  These volunteers are a vital part of the department’s strategyto meet the needs of the community.

The Department’ also has a Citizen Volunteer Park Ranger (CVPR) Unit that follows the concept that a highly visible, uniformed, unarmed “eyes and ears” unit will assist the Police Department in making the City parks, City orange groves, and the Santa Ana River Wash and San Timoteo Canyon safer places for the community’s use.  The CVPRs patrol on horseback, Dual Sport Motorcycles, Segways, mountain bikes and on foot. CVPRs routinely visit with citizens in the patrol areas and are considered one of the department’s “public relations” units. CVPRs are on the lookout for illegal activities in the patrol areas, including the use of alcohol, smoking in the parks, after-hours activities in the parks, significant trash accumulations and signs of suspicious activities. All CVPRs on patrol carry a police radio and are in constant contact with dispatch and the officers on duty.  The Unit currently has 45 CVPRs.  During 2011, CVPR members donated approximately 8,581 hours.

 

Frequently Asked Questions

 

How do I become a volunteer with the Redlands Police Department?

 You must fill out a Redlands Police Department Citizen Volunteer Application

To apply to be a Redlands Police Department volunteer, fill out an application and return to:

Redlands Police Department, Volunteer Office, P. O. Box 1025, Redlands, CA 92373.

 

Where can I a get an application?

Applications are available at 1270 W. Park Avenue, Redlands 92373  M-Th 10:000AM – 5:00 PM,.  An interview with a Volunteer Coordinator and Volunteer Supervisor (sworn officer) will be scheduled.

Applications are also available at the Redlands Police Department web site.  www.cityofredlands.org

What are the requirements to be a RPD volunteer?

RPD Volunteers must be over 18 years old or older, pass a background check, a reference check, and Department of Motor Vehicles check for driving history.

What do RPD volunteers do? 

There are a number of  volunteer opportunities within the department such as

Citizen Volunteer Patrol (CVP) and Citizen Volunteer Park Rangers  (CVPR) and Citizen Volunteer Administrative (CVA)

How are Volunteers trained?

Candidates for Citizen Volunteer Patrol and Citizen Volunteer Park Rangers must successfully complete an 8 – week a RPD Academy, held one evening per week for 4 hours.  There no charge to the candidate.  After Academy graduation, a 32-hour Field Training period is scheduled.  Time of Field Training is mutually agreed on by the Candidate and Field Trainer. Additional training on specific duties are scheduled through out the year.

Citizen Volunteer Administrative volunteers are trained according to assignment and supervised by a paid RPD staff member.  Academy attendance is not required.

How much time must I volunteer?

CVPs and CVPRs are required to serve 16 hours per month and attend a mandatory two hour monthly meeting.

The CITIZEN VOLUNTEER ADMINISTRATIVE unit (CVA) is not required to attend the RPD Volunteer Academy, but must complete an application,  a background check and reference checks.  Training is designed to meet organizational needs.  Assignments are varied and can include data entry, filing, customer service, telephone calls and “other administrative duties as assigned.”  There is no specific minimum time requirement, and hours are scheduled to meet volunteer’s availability and RPD needs.

 

Police Chaplains

Sgt Vonn Layel, Coordinator 

The Police Chaplain Unit consists of ministers of varying faiths. The program is a crisis ministry designed to offer a professional religious/social ministry to the people of Redlands and the members of the Redlands Police Department through counseling and crisis intervention. Chaplains support and assist officers in providing the best service possible to the citizens of the City of Redlands. These ministers are on-call 24 hours a day to bring comfort, consolation and assistance to persons involved in crises, accidents and catastrophes. With an officer, they will notify members of a family when relatives are involved in life threatening situations where injury or death has occurred.   The Chaplains not only respond to callouts, but ride in the patrol car alongside the regular officers and frequently find themselves in developing crisis situations. This is when they are most beneficial by bringing a calming effect to the situation.  The Redlands Police Department currently has three chaplains that are supervised by a sergeant.

Police Reserves

Sgt Stephen Crane, Coordinator

The Redlands Police Department Reserve Unit is comprised of volunteers from a variety of professions, who live in the city or neighboring communities.  Reserve officers receive extensive training in the many facets of law enforcement, which they routinely put to use while assisting the department. Reserve officers render valuable assistance to all units in the department including; patrol, traffic, community policing, and investigations. Reserve officers most frequently assist in patrol related activities such as traffic and crowd control. They are also involved in investigative and administrative assistance. Reserve officers are available for call-out to assist in special emergency situations, such as flooding, fires, major traffic collisions and crime scene security. The officers provide other public service assistance, such as maintaining security at school functions and sports activities. The Reserve Unit also serves as valuable training for future law enforcement officers. Throughout the history of the Unit many members have been hired by the Redlands Police Department and other local agencies as full-time police officers.  The Reserve Unit currently consists of eleven members, who donated more than 2,569 hours of service to the department and the community during 2011.

Below is a link that you can see a video on the reserves

 http://reason.tv/video/show/can-volunteers-protect-communi

 

Frequently Asked Questions

How do I become a Police Reserve Officer?

The Redlands Police Department only hires level I and level II Reserves. If you are properly certified, you may complete an application online at the City of Redlands website. Applicants must past a stringent background prior to appointment.

What are common assignments for Reserve Officers?

Reserve officers can expect to work special details such as Market Night and special events. They can also expect to assist officers on patrol.

How many hours are Reserve Officers expected to work?

Reserve officers must volunteer at least 20 hours per month.

 

Police Explorers

Sgt Ken Wright, Coordinator

The Redlands Police Department Law Enforcement Explorer Post is a career exploration program, sponsored by the department and affiliated with the Boy Scouts of America. The Explorer Post began in 1968 and has been the starting point for many future law enforcement officers. Young men and women interested in joining the program must be at least 15 years of age and no older than 21 years. The program is one of career exploration and education for youth interested in learning about the field of law enforcement. The program is not designed to rehabilitate troubled youth, but to further the knowledge of youth of good moral, ethical and educational standing, maintaining a GPA of 2.0 or higher.   The program currently has 11 Explorers.

 

Frequently Asked Questions

How do I become a Police Explorer?

Explorers must be between the ages of 15-21 years of age.  Applicants must pass a background test and an oral interview.

What are common assignments for Police Explorers?

Explorers can expect to work special details such as Market Night, special events, and extra patrols. They can also expect to assist officers on patrol and Dispatch.

How many hours are required?

Explorers are required to attend weekly meetings and work 16 hours.