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Q: Can I arrange for a tour at the Fire Station for my child's school?
A:
Yes, tours can be arranged for various groups such as schools and youth groups.  Please call (909) 798-7600 to schedule your Station Tour or Apparatus Demonstration

Q: Can I select a specific date and time for my tour?
A:
Yes, however the crews that conduct the tours are also on duty and may have to respond to any and all emergencies that they are called to.  Therefore, your tour may get interrupted.  Also, please be aware that some days and times are better to schedule than others.  For example, Saturday mornings are very busy for the Redlands Fire Department as we operate the household hazardous waste program with on-duty crews.  Because of this, many pieces of firefighting equipment would not be available for your group to view and there is a great likelihood that those providing the tour will be pulled away to an emergency.

Q: Can our group just show up for a tour? 
A:
Because we do get a lot of requests for Station Tours and Apparatus Demonstrations, it is requested that you make plans 2 weeks prior to your visit.  This will allow the fire department the best opportunity to schedule a tour for your group.  We do our best to ensure that as many fire trucks are available for your group to see.

Q: Can my child slide the pole?
A:
Unfortunately we DO NOT allow non-firefighters to slide the pole.

Q: Can I drop off my used needles at a Redlands Fire Station?
A:
Yes, BUT the only station that accepts your used Sharps containers is located at 525 E. Citrus Avenue.  When you drop off your filled Sharps container, you will be issued a new empty container BUT you must be a resident of the City of Redlands to do so as is outlined on the City's web-site under the department "Quality of Life/Solid Waste and Recycling Programs/Home Generated Sharps Disposal Program"; in addition, you may PICK-UP Sharps containers at any of the four Redlands Fire Stations.

Q: Why do I see the Firefighters at the store shopping for food on duty?
A:
Because firefighters work 24 hours at a time, they must eat lunch and dinner at the station.  They are allowed to shop for meals while on duty.  However, if an emergency call comes in you will see the firefighters running out of the store and respond to the emergency in a very timely manner. We stay together as a team to insure the timeliest and safest response.

Q: What schedule does a firefighter work?
A:
Firefighters work 24 hour shifts and then they are off for 24 hours.  This schedule offers the greatest protection to the citizens of Redlands. Having firefighters on duty 24 hours a day, 365 days a year, you can be assured that at the Redlands Fire Department will be ready to respond to your emergency.

Q: What does a firefighters work day routine consist of?
A:
Because we work 24 hours at a time there are many things that we try to accomplish during our work day.  A typical day for a firefighter will go as follows:  The crews check out all of their safety gear and equipment.  Firefighter/Paramedics will also check out all of the medical equipment to ensure it is ready for medical emergencies.  The drivers, referred to as "Engineers", will check out the fire truck and make sure that it is ready to safely respond to any fires or medical emergencies.  While this is being done the Captain will arrange all of the activities for the day, perform administrative duties and prepare training. Other activities normally accomplished each shift include working out, training for firefighting, conducting building inspections and any number of specialized training functions such as Hazardous Material training or Rope Rescues, just to name a few.  PLUS we drop everything to handle any emergency calls for help that come in (Over 8,000 emergency calls a year).

Q: Why do I see firefighters working out while on duty?
A:
When a firefighter is suited up to fight fires they are wearing approximately 50-60 lbs of gear.  That does not include any hose or tools that are required for firefighters to do their job.  Because firefighting is such a physically demanding job, the men and women of the Redlands Fire Department are encouraged to work out while on duty and stay physically fit, so working out is not only for their benefit, but more importantly, for the benefit of the citizens which they protect. The crews workout in their area and remain in constant communication so that they may respond when needed.

Q: Does the Redlands Fire Department have a Dalmatian dog?  Why did they use Dalmatians in the fire service?
A:
No, we do not have a Dalmatian or any other dog.  Dalmatians were used when the fire pumps were pulled by horses.  The Dalmatians would run beside the horses and help guide the horse to the fire.  The dog running next to the horse kept the horse from getting spooked while responding to the fire.  After the crews would return to the fire house the Dalmatians would often live and sleep with the horses.

Q: Why do I see two fire trucks, one ambulance and one or two police cars on scene of a medical emergency?
A:
 A true medical emergency requires a large number of personnel.  In order to properly perform CPR or treat a critical patient, you need 5-6 firefighters in addition to an ambulance crew.  Current staffing dictates that we send two pieces of apparatus to all medical emergencies.  Once a patient is assessed and it is determined that one crew can handle the call, the other crew is returned to service so they are available for the next 9-1-1 emergency call.

Q: When I call for the paramedics, why does the fire department show up?
A:
The Redlands Fire Department is staffed with 6 Firefighter/Paramedics on duty each day.  This offers the greatest medical service possible to the citizens at the lowest cost. Firefighters are able to respond quickly and be at your side providing advanced life support measures, in most cases quicker than the ambulance service. In addition, critical calls or special patients require more than the two personnel who normally staff an ambulance.

Q: When I call 911, why do I get a bill?
A:
Normally, you will not receive a bill from the Redlands Fire Department for emergency medical services that we provide.  Your tax dollars provide for Fire and EMS services.  However, if you elect to be transported to an emergency room by AMR (the ambulance provider) they will send you a bill for their services as they are a "for-profit" organization.  AMR is NOT affiliated with the Redlands Fire Department. The Redlands Fire Department is authorized to bill for costs associated with some traffic accidents or other types of incidents.

Please feel free to contact the Redlands Fire Department @ (909) 798-7600 with any other questions. 
 

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City Calendar

City Hall is closed every
other Friday.  Check the
calendar for closed Fridays.

2014 City Hall Calendar

City Hall Hours:
7:30 am to 5:30 pm

Events Calendar

 

Upcoming

Yesterday

  1. Market Night
    • Start time: 06:00pm
    • End date: Thursday, August 28th
    • End time: 09:00pm
    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Today

  1. City Hall Closed
    • Extended service hours are offered in order for the public to conduct City business before and after traditional business hours. City staff is available 9 hours a day to serve you. City Hall offices are closed every other Friday.

    • View this event in Google Calendar

Tomorrow

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, August 30th
    • End time: 11:00am
    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Household Hazardous Waste Collection site
    • Start time: 09:30am
    • End date: Saturday, August 30th
    • End time: 12:30pm
    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

      The site does not accept business waste, radioactive wastes, medical waste, explosives, reactives, or asbestos.

    • View this event in Google Calendar
  3. Spanish Story Time
    • Start time: 10:15am
    • End date: Saturday, August 30th
    • End time: 10:45am
    • Join us in the story corner of the Young Readers' Room and enjoy stories and songs in Spanish!

    • View this event in Google Calendar

Sunday, August 31st

  1. Library Closed

Monday, September 1st

  1. Library Closed
  2. City Hall Closed - Federal holiday
  3. Environmental Review Committee

Tuesday, September 2nd

  1. City Council Closed Session Meeting
    • Start time: 05:00pm
    • End date: Tuesday, September 2nd
    • End time: 06:00pm
    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar
  2. Chinese Story Time
    • Start time: 05:45pm
    • End date: Tuesday, September 2nd
    • End time: 06:15pm
    • Join us in the Story corner of the Young Readers' Room for Chinese/Mandarin songs and stories.

    • View this event in Google Calendar
  3. City Council Meeting
    • Start time: 06:00pm
    • End date: Tuesday, September 2nd
    • End time: 08:00pm
    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar

Wednesday, September 3rd

  1. Preschool Story Time
    • Start time: 10:15am
    • End date: Wednesday, September 3rd
    • End time: 10:45am
    • Come join in the fun of stories and songs and meet new friends! Join us in the Assembly Room each Wednesday morning at 10:15 a.m.

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, September 3rd
    • End time: 08:30pm
    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Thursday, September 4th

  1. Tiny Tot Story Time
    • Start time: 10:40am
    • End date: Thursday, September 4th
    • End time: 10:55am
    • Join us in the Assembly Room each Thursday morning for great songs, and stories!

    • View this event in Google Calendar
  2. Historic and Scenic Preservation Commission
  3. Market Night
    • Start time: 06:00pm
    • End date: Thursday, September 4th
    • End time: 09:00pm
    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Saturday, September 6th

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, September 6th
    • End time: 11:00am
    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Household Hazardous Waste Collection site
    • Start time: 09:30am
    • End date: Saturday, September 6th
    • End time: 12:30pm
    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

      The site does not accept business waste, radioactive wastes, medical waste, explosives, reactives, or asbestos.

    • View this event in Google Calendar
  3. Spanish Story Time
    • Start time: 10:15am
    • End date: Saturday, September 6th
    • End time: 10:45am
    • Join us in the story corner of the Young Readers' Room and enjoy stories and songs in Spanish!

    • View this event in Google Calendar

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