Senior Transportation

***NOTE: NEW SERVICE HOURS EFFECTIVE 9/19/16***

Table of Contents

Program Information
The Senior Transportation Program was designed to meet the transportation needs of the seniors and the disabled in the Redlands Community. For more information call (909) 798-7579.

Eligibility
The service is available to residents of the City of Redlands who are 55 years of age and older or who are physically or mentally unable to utilize other forms of transportation.

  1. Drivers will provide curbside service only.
  2. Drivers are under no obligation to search for passengers.
  3. It is the responsibility of the passenger to be at the designated pick-up location at the prearranged time.
  4. Drivers will wait no more than five minutes for passengers.

Current Hours of Operation

Monday through Friday with appointments starting at 9:00 a.m. through 3:30 p.m. on a half hourly appointment basis.

Fees
Rides are $1.75 for a one way trip, or passes may be purchased for $17.50 for 10 one way trips. Bus passes are available for purchase at Redlands Community Senior Center.

How to Obtain Service
Service is on a reservation-only basis. Reservations MUST be made 48 hours in advance. Advance reservations for medical appointments can be made as soon as you receive them.

Reservations may be made Monday thru Friday from 10:00 a.m. until 2:00 p.m. by calling our appointment line at

(909) 335-9660. 
please call the same appointment line for return rides home.
A driver will be dispatched as soon as it is feasible. If after 2:00 p.m. please be sure to leave a detailed message in regards to a waiting return ride or dial
(909) 435-5419 to reach an operator directly.
A typical wait of 15 to 35 minutes should be expected for a return ride home.

Additional Information
Seat belts must be worn and safety rules must be followed at all times. Drivers cannot accept gratuities of any kind. Caregivers may accompany passengers free of charge. Please notify the reservation clerk when you place your reservation if a caregiver will be riding with you. Packages are limited to what the passenger can carry and place on their lap and underneath their own seat. Services are not available on major holidays.

The first pick-up of the day is at 8:30 a.m. The last pick-up of the day to return home is at 12:00 p.m.