Submit a Problem
The City of Redlands works with Citysourced to produce a smartphone app to allow you to send images and descriptions of problems that you encounter with City infrastructure.
- Stay safe; don’t attempt to use CitySourced (or any app for that matter) while driving.
- The app works much better outdoors than it does indoors. This is especially true of Blackberries which rely heavily on satellite communications.
- Most data plans allow for unlimited photos and incident submissions; please confirm and then use the app liberally. No smartphone? Report online
To report a problem online click here.
To install an app on your phone to report a problem continue reading.
From iPhone devices go to the iTunes App store and search for "Redlands 311". You can also input:http://itunes.apple.com/us/app/redlands-311/id418219150?mt=8&ls=1 directly into your address bar.
From Android devices go to the Android marketplace and search for “Redlands 311.”
You can also input https://market.android.com/details?id=com.citysourced.redlandsca directly into your address bar on the phone or your computer.
From Storm and Torch devices:
type http://dl.citysourced.com/M/RedlandsCa/T/RedlandsCa_1_3_6.jad into your address bar, or e-mail yourself the address and you can click on the hyperlink from the e-mail.
From non Storm devices:
type http://dl.citysourced.com/M/RedlandsCa/NT/RedlandsCa_1_3_6.jad into your address bar, or e-mail yourself the address and you can click on the hyperlink from the e-mail.
OS 5+ required. Older blackberries (OS 4.x) cannot run this application.
Phone information is optional but if we can contact you it will help us resolve the problem you are reporting.